RSPN_Thieamy

RSPN_Thieamy



21 Feb

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There are more free gifts to give coming up. Two more gifts will rotate in with each Legend feature. You can find the full list of dates and gifts here.

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Originally posted by DestinyPotato

So, it seems like all the people we've added via ingame show up to each other, but it didn't actually connect us via EA and we've had to redo that part, was this some problem with console friend adding in the past not adding on EA?

Also, this seems like it means none of us can get the free stickers/skin/+flatline skin now? This seems pretty messed up if thats the case

Seems to be a common occurrence with both PC and console players - where folks only partially added friends.

For the chase rewards, you'll need to send six Breakout gifts before the end of the season. There are two offerings for each Legend and they rotate. Seers will be gone by the time you're eligible, but there'll be the remaining 10 offerings to complete your six. (Gifting the Battlepass counts too, but that's not free like the gifts)


17 Feb

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Originally posted by SelectBodybuilder335

Heat Shields and Legend Ult items can no longer be placed on Tridents

No more mobile Sheila? :(

This was poor wording and has been adjusted. The fix was in regards to exploits with stacking items, particularly with Death Boxes. Sheila can still be used currently.


16 Feb

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Originally posted by Fun-Gap-7141

u/RSPN_Thieamy any ideas?

There are two cards on the Trello that could apply here depending on your settings: open bug for stuttering during some scenarios when playing 165+, and one with a fix in progress for stuttering using mKb during gameplay. The latter should get publish soonish*** - would be curious to see if that helps. Can keep you posted once it's live.

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Your Daily Challenges have been frozen as completed since Post Malone -or- they've just been the same challenges that you've been completing?
Which platform are you on and are you on the correct updated version for that platform? That may sound weird, but I know some folks downloaded the PS4 variant onto PS5 as a workaround recently. And what's your username and geo region? If you'd rather, I can send a chat req for the latter.

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Known issue being investigated. Added to Trello for tracking.

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This was flagged earlier and the team is working on adjustments. Added to the Trello for tracking.

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Fix in progress for this one. Added to the Trello for tracking.


15 Feb

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Originally posted by SoftwareGeezers

Is there an official contact method? I'll be sure to capture next time it happens on PS5 but this thread will likely have disappeared by then.

EA Answers HQ is part of the support flow, but feel free to tag me on reddit. I'm always lurking to pass things along.

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Originally posted by NSWIZ

Hey, can you please talk to the right people about removing the gifting requirement for in game rewards???? I have attempted to activate login verification many times, however the code never gets sent to my email. After multiple days of trying to reach EA/Respawn help, they have been little to no help offering not a single response after their initial “we have received your request email”. So now I’m messaging you, the community manager, in hopes that you see I’m not the only one with this issue.

I can share the feedback, but it's likely to remain a requirement for various reasons. If you've already gone the EA Help route, could also try starting a thread on EA Answers HQ. Support's likely backed up all around with folks attempting to gift.

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Can't guarantee anything, but EA Help is the team who can assist with EA accounts.

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Quick note to say this was flagged with the team.

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Anyone able to pass along a couple clips of what they're encountering? Flagging with the team, but if I can pass them something to review it could help pinpoint any potential issues.

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This should now be resolved. Lmk if you're seeing otherwise.

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Any chance you've got or could grab a clip or two of what you're currently encountering? Would like to pass along some examples to the team to look into if possible.

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Originally posted by Lutzelien

Got it working, but only by deleting the ps5 version, re installing the ps4 version, going into the game, manually going back to the start screen, closing the game, deleting it, and re installing the ps5 version

Mayber worth looking into an easier way to get this bug fixed

Other than that, great season so far!

Any chance you're in the EU? Team was just working on an interruption in EU for PS5. If not, then keep me posted if you get cut off again and I can reflag.

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Team is working on the interruption for PS5 EU atm. Lmk if anyone isn't in the EU and is seeing this.


14 Feb

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Originally posted by Lutzelien

Yeah but the latest 120fps update is only available if the version is on ps5, so the solution can't be to change it to ps4 and just not have the 120fps option

That's some bs dude...

This was a temporary workaround with an issue with Ignite (pre-120Hz) until Breakout launched yesterday. Now that S20 is available, PS5's can return to the PS5 variant.

If you're hitting something similar on PS5 now, that's a separate issue that we can look into. Lmk

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EAC issue was resolved yesterday. Did you just hit this issue while in-game? Any change with just restarting the game itself?