RiotK3o

RiotK3o



12 May

Comment

Originally posted by SaiyaTV

Some people are reporting false bans, can you check the subreddit? They seem honest and I don't know if this could be the reason.

Yes, certainly, I've commented on a thread, but your account may have had unauthorized access

Comment

Hey there,

If you feel you've been unjustly banned, please write into Player Support. Your account may have had unauthorized access.

Comment

If you feel there's been a false positive, your account could have been hacked, please write into player support

Comment

Originally posted by RedX00

Awesome to hear, regardless of how effective it'll be lol.

This is only the beginning.


02 May

Comment

Originally posted by Jpr711

Hello im actually JPR711#NA1 and havent been able to access my account. I think my account has been comprimised as I havent been able to login as of today and this post actually confirms my worry. Is there anyway I can have this resolved, i have submitted a ticket this morning. Im sorry u/MFEN1X that my account was used to ruin that game.

It does seem like your account is compromised, but I'm not equipped to assist with recovery. Could you contact player support?


01 May

Comment

TY for passing along. Sorry for getting to this late. We've taken appropriate actions.

Comment

Originally posted by SkinnyJeansMcGee

I have this same problem on my laptop + external gpu enclosure. I can't boot with vanguard installed or my computer bluescreens. Is there a fix for this / will there be one soon? Or are eGPU users out of luck?

Could you DM me your Vanguard logs? (C:\Program Files\Riot Vanguard\Logs)

Comment

Originally posted by Sparx04

I heard vanguard uses machine learning as well, is this true? This would mean the anti cheat gets better over time and isn’t as good in the beginning because it doesn’t have the information it learns at the start.

Our team has an expert in ML, and data science is one of the key tools to operational success for us.


28 Apr

Comment

Originally posted by Cicciopalla001

Can i know the fix too?

The player edited their comment with the fix (NOINTEGRITYCHECKS was on), I just didn't want to publicly post it out of privacy respects.

Your issue may be different - Player Support has pretty good steps for finding known configurations that can cause issues.

Comment

Originally posted by ZeroKiller

I was excited for the update to help me troubleshoot, but still no luck. vgtray.exe seems to run fine, but the vgc service still will not start (even after vanguard reinstall). Manually trying to start the service gives the following error:

Windows could not start the vgc service on the Local Computer.

Error 1: Incorrect function.

Trying to manually start vgc.exe gives the following error:

Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

Please god help me. I also have ticket ID #47827789 open if you need logs.

Edit:

Thanks to Riot's K3o for the fix. One of the earlier fixes I tried was related to those bcdedit commands. I must have fixed the driver issue and forgotten to turn it back off.

If anyone else is having this issue after fixing all driver issues, make sure to run cmd prompt command bcdedit /set NOINTEGRITYCHECK...

DMing a fix to your issue


27 Apr

Comment

Originally posted by ShadonicX7543

Can I send you my support ticket number so you can help with my problem as well?

Sure!


26 Apr

Comment

Originally posted by IAmAGoodPersonn

The cheat updates with patches like the game or you can do live updates?

The Anti-Cheat has an independent patch line throughout this closed beta while we're working on compatibility and updates.


25 Apr

Comment

Originally posted by xingx35

Any eta with an update for Anticheat?

Working on some compatibility and quality of life changes for early next week

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Originally posted by LansinGG

Thanks a lot for all your hard work!

Have you thought about the almost 100% accuracy while walking and people abusing binds?

Thanks!

Yep. Data science and behavioral modeling is going to be part of our approach too.

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Originally posted by nir432

When can we expect access in ASIA?

Can't give a specific date, but Summer 2020 is still our intended launch.

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Originally posted by Taylor1350

My friends kept asking why you keep doing the beta key thing through twitch instead of just making it open, and I told him it was to slow down cheaters making fresh accounts after being banned. Am I right?

Game is a Closed Beta, and obviously, a lot of things in the game aren't quite there yet for the competitive experience we want the game to be. But it's a good compromise to get excited players in, while being able make sure we're scaling and ready for a full launch.

Comment

As closed beta progresses, the faster these guys will be spun out of the game.

Thanks for the concern, and thanks for your patience in sticking with us and dealing with these players.


23 Apr

Comment

Originally posted by Bobbyjoemcgeek

i fixed asmtufdriver.sys issue by going to asus driver tools website (https://www.asus.com/Motherboards/Z87PRO/HelpDesk_Download/) then selecting windows 8.1 64 bit as my OS, despite my OS being windows 10 64 bit. Then going to USB drivers, downloading "ASMedia_U3_FW_update" and running it

Great! Hopefully more people this. These drivers are only being disabled because they're unsigned and spurned by Secure Boot versions of Windows (yes, including VirtualBox to the downvote brigade, new versions do not have this issue), we're not stopping safe software!

We're still working on compatibility fixes, but it's great to hear that updates can fix a lot of these issues.


22 Apr

Comment

Originally posted by NaabKing

My problem (i guess) is with "nvcpl.dll" (from runing "sigverif" it shows me that dll file only), but that is from Nvidia Control Panel, which i CAN'T? (i'm guessing it's important, since it's from Nvidia) remove, i updated to the latest drivers (i only install drivers without GeForce experience) for my GPU tho (GTX 1080ti) and it didn't help, so i'm lost here now, i can't do anything anymore, since i don't have "VBoxUSBMon.sys" file in my system32/drivers folder also.

Name - Modified - Versionnvcpl.dll - 25.02.2020 - 8.17.14.4250

What can i do? =/

Could you DM me with your logs from C:\Program Files\Riot Vanguard\Logs ? Compatibility changes are coming soon, but I'd still like to make sure your issue will be covered.


21 Apr

Comment

Originally posted by villa277

Oh well, I hope it gets solved as soon as possible. I get that it is a beta and errors are expected. I'm just sad because I got to play the game (and expend some money) and this error suddenly started happening. I will be looking for fixes on reddit anyway. At least you are actually talking and solving problems and being as transparent as possible about it which is better than many developers!.

I certainly get the pain - we're also working on compatibility fixes. Thank you so much for your patience and I understand how frustrating it is to have this, then it's taken away.