Rocket

Rocket



26 Aug

Comment
    Rocket on Steam Forums - Thread - Direct
Very sorry - shouldn't have performance that bad. We have a beta branch called "experimental" that we are trialing some extensive performance and hitching fixes for. Would you be able to try this out and let me know if it improves things for you? Additionally, could you list your system specifications?

25 Aug

Comment
    Rocket on Steam Forums - Thread - Direct
Originally posted by Ich: i play on "geforce now" (streaming service for gaming) and the game crashes every 3 to 4 hours with the "low on video ram" error message.
I would definitely raise a support ticket with Nvidia about that. That’s most likely a settings issue on their end. Note that GeForce now is a cloud service so we don’t have any control over how their service is configured.
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    Rocket on Steam Forums - Thread - Direct
This thread has details of a recent experience and solution

https://steamcommunity.com/app/1149460/discussions/2/3818543331792472890/
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    Rocket on Steam Forums - Thread - Direct
I recommend verifying files, and if that doesn’t work. Uninstall the game, check the steam folder and delete any left over files, and then reinstall.

On the forums here a number of users found steam had resulted in corrupted download of game files, which caused crashes as described.
Comment
    Rocket on Steam Forums - Thread - Direct
Hotfix to be delayed to incorporate another fix: ETA 12 hours
There are two known issues with maps, and we have fixes prepared for them but it takes some time for them to build and deploy. Additionally, many users on steam have corruption issues and download speeds mean it can take a long time to update. Therefore we don't want to do two hotfixes at once, instead - we are going to roll both fixes into a build that will deploy tomorrow morning to main branch. We will, however, deploy them immediately when we can to experimental - which also contains the performance fixes we are testing.

This build will be deployed in roughly 12 hours, with the following fixes:
* Fixed 'FRACTURE: MANHUNT' when you kill the boss, the quest step does not complete
* Fixed 'NOMAD: EXPLORATION' if you tell 'Daisy' to wait she will sometimes get stuck and will not move (you can kill her to skip the escort ... Read more
Post
    Rocket on Steam Forums - Thread - Direct
Hotfix may be deployed in the next five to six hours, if so it would trigger a new download

We have identified a blocker bug (meaning: a bug we consider imperative to fix and deploy asap) we want to fix in one of the final NF missions (spoiler: Killing Lava Hunter is not progressing quest) . We have a fix for this and will be mastering a new build. We will need to deploy this to main branch. This will, unfortunately, trigger a download for people which will be problematic for people on slower connections. I will look at making a special branch if people don't want their game to download, and provide more information before a build is deployed.

More to follow.


EDIT: This has been pushed to both the main game branch and experimental beta branch. See post here for more info:
... Read more

24 Aug

Comment
    Rocket on Steam Forums - Thread - Direct
Originally posted by MrWhiskers: In terms of performance, the game is still super janky. STILL lots of bugs. For me, the most unforgivable bug is ore nodes will spawn in rock that can't be mined (cave wall/floor).
Have you tried the new build on experimental? We are trialing some very significant new fixes that have solved hitching and stuttering issues for many players - myself included.
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    Rocket on Steam Forums - Thread - Direct
If that happened, best to contact steam support. We can't see any individual owner data, and even if I could, we have no ability to issue you a refund or a product etc... Only steam can do that.
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    Rocket on Steam Forums - Thread - Direct
We migrated to being local save, so that we were not storing peoples data.

Note that if you try do a mission on Prometheus, or Styx, the game will offer to give you automatic level advancement to compensate.
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    Rocket on Steam Forums - Thread - Direct
Originally posted by wrex: Is this confirmed? Can I play New Horizons with friends who have not yet purchased the DLC?
Correct. It is studio policy to put as little DRM in our games as we can, and to make DLC as permissive as possible.
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    Rocket on Steam Forums - Thread - Direct
Everyone who purchased the upgraded edition receives it for free. They do not pay for it, in fact, steam will not let them pay for it as they already own it.
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    Rocket on Steam Forums - Thread - Direct
This will be fixed in the NF build.
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    Rocket on Steam Forums - Thread - Direct
yep thats correct!

23 Aug

Comment
    Rocket on Steam Forums - Thread - Direct
We are currently testing an internal fix for some of the main causes of this issue.
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    Rocket on Steam Forums - Thread - Direct
Some possible good news - Nvidia reached out to us with a possible reason for the crash. So this is FANTASTIC news and I'm so pleased. We thought they had forgotten about us, but they had not! I'll update more when we can.

22 Aug

Comment
    Rocket on Steam Forums - Thread - Direct
New Frontiers, for the first time, allows all its missions to be played either in open world directly, or as the normal mission mode. You can take existing prospectors into the world (Prometheus) in the New Frontiers expansion.

Note that until the next big update, Exotics currently cant be earned on these missions. We just wanted more time to test, to make sure everything works fine with the missions before exotics are turned on for open world.
Comment
    Rocket on Steam Forums - Thread - Direct
Originally posted by turk0gamer:
Originally posted by Rocket: After the next time the game is on sale, Icarus and Styx will likely receive a price increase.

Hey will the increase with the sale or after?
Will be after the sale, we cannot increase the price before sale as that would be illegal - and for good reason otherwise people could increase the price and then immediately putting it on discount.

We will wait until after the next sale to adjust prices.
Comment
    Rocket on Steam Forums - Thread - Direct
You’re welcome! I have been doing a big play session in New Frontiers to make sure it is ready for you all. I have been really enjoying the open world, and being able to do the missions like that.

It is a shame that Olympus and styx will not have the story missions in open world until Hypatia, which comes later, but it is a necessary evil due to us needing time to test them all and make sure they are okay.

21 Aug

Comment
    Rocket on Steam Forums - Thread - Direct
We attempted to add this and spent considerable time, however we can an unspecified crash that we cannot debug. We escalated as high as we could at Nvidia to provide more information or help in solving the problem. They sent us another 40 series card to help, but the crash is non-specific and points to the API without any specific information we can use to solve the issue.

Unfortunately they have not helped us, so we can blocked at providing support for this. It is disappointing as we spent considerable developer time trying to support DLSS3. In future when nvidia update their API we might be able to try again, but it not cheap for us to keep trying as we have to stop doing other tasks.

We will also keep putting pressure on nvidia to see if they can dedicate some engineers to help us identify the issue.
Comment
    Rocket on Steam Forums - Thread - Direct
I have heard rumors that we may get missions with persistent worlds
It has been confirmed in multiple announcements and updates that exotic earning will be coming to open world with the Hypatia update, that is due after the launch of New Frontiers.

Currently New Frontiers will contain, for the first time, full missions done inside open world. With Hypatia will be back-port this to Styx and Olympus and allow exotics to be earned in open world.

We have to add some content and functionality to support this so it needs more time in testing before we can release it, which is why it is not in the new frontiers update.