Rocket

Rocket



26 Aug

Comment
    Rocket on Steam Forums - Thread - Direct
Originally posted by Lucius: Hi Rocket, Is this hotfix available on the experimental branch? Sorry if this is a dumb question. Thanks.
It's a good question actually! I will edit that into the main post.

Yes it is, the experimental branch contains these fixes *and* the performance fixes.
Post
    Rocket on Steam - Thread - Direct
This is an urgent hotfix we are deploying to fix two issues with missions in New Frontiers. Please do read below, we have to be very careful doing hotfixes as we know they are disruptive and steam downloads are occasionally corrupting for some users. We apologize for the inconvenience for triggering these downloads on launch weekend, but we didn't want to wait on these are they are progression blockers for players.

Steam Download Issues causing crashes Over the last two years we have noticed a number of users experiencing crashes related to steam downloads. Sometimes the game files are becoming corrupted when steam downloads the files, and this causes very unstable results ranging from crashes during startup, through to crashing opening chests or other things.

Note that we can't do anything to fix this directly, as it is a mixture of how steam downloads work and sometimes compounded by leftover mod files. We no longer recommend using the "verify files" for solving th... Read more
Comment
    Rocket on Steam Forums - Thread - Direct
Very sorry - shouldn't have performance that bad. We have a beta branch called "experimental" that we are trialing some extensive performance and hitching fixes for. Would you be able to try this out and let me know if it improves things for you? Additionally, could you list your system specifications?

25 Aug

Comment
    Rocket on Steam Forums - Thread - Direct
Originally posted by Ich: i play on "geforce now" (streaming service for gaming) and the game crashes every 3 to 4 hours with the "low on video ram" error message.
I would definitely raise a support ticket with Nvidia about that. That’s most likely a settings issue on their end. Note that GeForce now is a cloud service so we don’t have any control over how their service is configured.
Comment
    Rocket on Steam Forums - Thread - Direct
This thread has details of a recent experience and solution

https://steamcommunity.com/app/1149460/discussions/2/3818543331792472890/
Comment
    Rocket on Steam Forums - Thread - Direct
I recommend verifying files, and if that doesn’t work. Uninstall the game, check the steam folder and delete any left over files, and then reinstall.

On the forums here a number of users found steam had resulted in corrupted download of game files, which caused crashes as described.
Comment
    Rocket on Steam Forums - Thread - Direct
Hotfix to be delayed to incorporate another fix: ETA 12 hours
There are two known issues with maps, and we have fixes prepared for them but it takes some time for them to build and deploy. Additionally, many users on steam have corruption issues and download speeds mean it can take a long time to update. Therefore we don't want to do two hotfixes at once, instead - we are going to roll both fixes into a build that will deploy tomorrow morning to main branch. We will, however, deploy them immediately when we can to experimental - which also contains the performance fixes we are testing.

This build will be deployed in roughly 12 hours, with the following fixes:
* Fixed 'FRACTURE: MANHUNT' when you kill the boss, the quest step does not complete
* Fixed 'NOMAD: EXPLORATION' if you tell 'Daisy' to wait she will sometimes get stuck and will not move (you can kill her to skip the escort ... Read more
Post
    Rocket on Steam Forums - Thread - Direct
Hotfix may be deployed in the next five to six hours, if so it would trigger a new download

We have identified a blocker bug (meaning: a bug we consider imperative to fix and deploy asap) we want to fix in one of the final NF missions (spoiler: Killing Lava Hunter is not progressing quest) . We have a fix for this and will be mastering a new build. We will need to deploy this to main branch. This will, unfortunately, trigger a download for people which will be problematic for people on slower connections. I will look at making a special branch if people don't want their game to download, and provide more information before a build is deployed.

More to follow.


EDIT: This has been pushed to both the main game branch and experimental beta branch. See post here for more info:
... Read more

24 Aug

Comment
    Rocket on Steam Forums - Thread - Direct
Originally posted by MrWhiskers: In terms of performance, the game is still super janky. STILL lots of bugs. For me, the most unforgivable bug is ore nodes will spawn in rock that can't be mined (cave wall/floor).
Have you tried the new build on experimental? We are trialing some very significant new fixes that have solved hitching and stuttering issues for many players - myself included.
Comment
    Rocket on Steam Forums - Thread - Direct
If that happened, best to contact steam support. We can't see any individual owner data, and even if I could, we have no ability to issue you a refund or a product etc... Only steam can do that.
Comment
    Rocket on Steam Forums - Thread - Direct
We migrated to being local save, so that we were not storing peoples data.

Note that if you try do a mission on Prometheus, or Styx, the game will offer to give you automatic level advancement to compensate.
Comment
    Rocket on Steam Forums - Thread - Direct
Originally posted by wrex: Is this confirmed? Can I play New Horizons with friends who have not yet purchased the DLC?
Correct. It is studio policy to put as little DRM in our games as we can, and to make DLC as permissive as possible.
Comment
    Rocket on Steam Forums - Thread - Direct
Everyone who purchased the upgraded edition receives it for free. They do not pay for it, in fact, steam will not let them pay for it as they already own it.
Comment
    Rocket on Steam Forums - Thread - Direct
This will be fixed in the NF build.
Comment
    Rocket on Steam Forums - Thread - Direct
yep thats correct!

23 Aug

Comment
    Rocket on Steam Forums - Thread - Direct
We are currently testing an internal fix for some of the main causes of this issue.
Comment
    Rocket on Steam Forums - Thread - Direct
Some possible good news - Nvidia reached out to us with a possible reason for the crash. So this is FANTASTIC news and I'm so pleased. We thought they had forgotten about us, but they had not! I'll update more when we can.

22 Aug

Comment
    Rocket on Steam Forums - Thread - Direct
New Frontiers, for the first time, allows all its missions to be played either in open world directly, or as the normal mission mode. You can take existing prospectors into the world (Prometheus) in the New Frontiers expansion.

Note that until the next big update, Exotics currently cant be earned on these missions. We just wanted more time to test, to make sure everything works fine with the missions before exotics are turned on for open world.
Comment
    Rocket on Steam Forums - Thread - Direct
Originally posted by turk0gamer:
Originally posted by Rocket: After the next time the game is on sale, Icarus and Styx will likely receive a price increase.

Hey will the increase with the sale or after?
Will be after the sale, we cannot increase the price before sale as that would be illegal - and for good reason otherwise people could increase the price and then immediately putting it on discount.

We will wait until after the next sale to adjust prices.
Comment
    Rocket on Steam Forums - Thread - Direct
You’re welcome! I have been doing a big play session in New Frontiers to make sure it is ready for you all. I have been really enjoying the open world, and being able to do the missions like that.

It is a shame that Olympus and styx will not have the story missions in open world until Hypatia, which comes later, but it is a necessary evil due to us needing time to test them all and make sure they are okay.