Roxx

Roxx



27 Jun

Comment
    Roxx on Forums - Thread - Direct

We’ve got some more bot-blocking features rolling out soon, and have a queue flush incoming today. Appreciate the reports from y’all as we continue to push back on bots

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    Roxx on Forums - Thread - Direct

The latest and greatest is at the bottom of this article: Lost Ark Academy - Preparing for Vykas - News | Lost Ark - Free to Play MMO Action RPG

Speaking of progression events, we wanted to provide an update on the summer progression events previously teased in the Team Update & Roadmap article. While we’re still fine-tuning the details of the next progression event, we’re happy to announce it will arrive in Arkesia in the July update, along with the free Punika Powerpass we’re giving to all players. These progression events can be used on existing character, or a newly created Arcanist - also arriving in that update!

Comment
    Roxx on Forums - Thread - Direct

I don’t know what happened – unfortunately CMs such as myself and Shadow don’t have any way to look into player accounts or bans, as we are not a part of the Customer Support team. You can open up a web ticket here (Lost Ark - Support | Amazon Games) to appeal the ban and get more information on what may have happened!


25 Jun

Comment
    Roxx on Forums - Thread - Direct

Yup, correct – fraud is another issue and this change is targeting that specifically. Any hits to bots and RMT score bonus points, but those have their own solutions and systems being worked on separately from this.


24 Jun

Comment
    Roxx on Forums - Thread - Direct

It is a new additional requirement, not the only requirement. You can get a rundown on the original system here: March 24 Weekly Update - News | Lost Ark - Free to Play MMO Action RPG

Comment
    Roxx on Forums - Thread - Direct

I’m not entirely sure what you’re asking here? LOA On is run by the SGR KR team and will be focused on that region; game changes will eventually come over to our version as well but the livestream itself isn’t a piece of content targeted for the Western audience.

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    Roxx on Forums - Thread - Direct

You should be good, but yes email or any Steam Guard 2FA is fine

Comment
    Roxx on Forums - Thread - Direct

This is primarily to combat fraud; it will have some additional benefits against botting and cheating, but the main purpose of this particular change is fraudulent transaction prevention which also leads to a slew of issues.

Comment
    Roxx on Forums - Thread - Direct

If you have Trusted status in Steam (Steam account in good standing and have met the small purchase requirement needed to use Steam’s social systems), you will just need to enable 2FA to be Trusted in Lost Ark.

The list of inaccessible features will remain the same, this has not changed from our original March introduction of this system.

It is primarily to combat fraud, but can also potentially have a positive impact on other botting and cheating behaviors too

Comment
    Roxx on Forums - Thread - Direct

may your tale exist as a life lesson and forewarning to others <3

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    Roxx on Forums - Thread - Direct

they are starting to break through the wall, but little to they know we are fortifying from the inside…

(yes, the team is aware, we are already pushing back on this to get 'em out!)

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    Roxx on Forums - Thread - Direct

:smiling_face_with_tear: i’m sorry for your loss

Comment
    Roxx on Forums - Thread - Direct

Player feedback played a part in removing Yoz’s Jar, but was not the sole reason this decision was made. We share this in the section of the update that was posted yesterday: June Team Update - News | Lost Ark - Free to Play MMO Action RPG

Comment
    Roxx on Forums - Thread - Direct

We’ll have a summer event next week, when the June Update releases.

Comment
    Roxx on Forums - Thread - Direct

Mientras seguimos implementando y aumentando las medidas de protección contra conductas maliciosas en Lost Ark, hemos realizado varios ajustes en nuestras herramientas y sistemas para prevenir compras fraudulentas.

En marzo lanzamos un sistema de prevención de fraudes que solo permitía a jugadores con un estatus “de confianza” en Steam o Lost Ark acceder a ciertos sistemas sociales y económicos como iniciar intercambios entre jugadores, envia...

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    Roxx on Forums - Thread - Direct

Alors que nous continuons d’améliorer et d’accroître nos protections contre les acteurs et les comportements malveillants dans Lost Ark, nous apportons des modifications à nos outils et systèmes qui empêchent les achats frauduleux.

En mars, nous avons mis en œuvre un système de prévention de la fraude qui exige que les joueurs aient un statut de « confiance » par l’intermédiaire de Steam ou de Lost Ark afin d’accéder à d...

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    Roxx on Forums - Thread - Direct

Wir kämpfen weiterhin gegen böswillige Spieler/innen und unerwünschtes Verhalten in Lost Ark. Um betrügerische Käufe zu verhindern, passen wir unsere Tools und Systeme an.

Wie ihr wisst, haben wir im März ein neuesSystem zur Bekämpfung von Betrug und Bots (Wöchentliches Update am 24. März - Neuigkeiten | Lost Ark - Free to Play MMO Action RPG) eingeführt. Mit diesem System müsst ihr über Steam oder Lost Ark einen “vertrauenswürdigen” Status haben, um auf bestimmt...

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    Roxx on Forums - Thread - Direct

As we continue to improve and increase our protections against malicious actors and behaviors in Lost Ark, we are making adjustments to our tools and systems that prevent fraudulent purchases.

In March, we rolled out a fraud prevention system that requires players to have a ‘Trusted’ status through Steam or Lost Ark in order to access specific social and economic systems such as initiating player-to-player trades, sending in-game gifts and mail with attachments, and exchanging royal crystals for gold. In order to ens...

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    Roxx on Forums - Thread - Direct

We are aware of the low population issues on EUW and are working towards a solution, but unfortunately this requires development of tech and won’t be ready for next patch

Comment
    Roxx on Forums - Thread - Direct

You are more or less asking me to predict the future here; this changed over time, which is why it was confirmed to not be coming until that changed and it was, like the thread title says.

  • First, the stronghold research was confirmed to not be coming in the June update. This was what was communicated to players, because it was the decision that had been made.
  • With every community topic, we share player feedback with the team whether it is “set in stone” or not. The feedback around this particular decision was incredibly overwhelming, and players were loud and clear that they wanted this buff as soon as possible.
  • After the feedback was delivered, this topic was revisited, and the decision was eventually made to bring in the stronghold honing research that players had asked for.
  • Once this was confirmed for the June Update, we let players know that the research would be coming.

Player feedback will not always leads to a change, but ...

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