Sarno

There will be wipes both at the start of beta and at release.

Though it’s worth noting that offline characters will never be brought online.

Last Epoch supports Windows, macOS, and Linux.

Could I ask which Operating System you’ve been playing on?

Hey there,

Can you e-mail [email protected]?

The two will be released at approximately the same time, yes.

Thanks!

Unfortunately this is being caused by a known issue our service provider is experiencing. Certain regions of Europe are being automatically connected to a server which is experiencing abnormally slow speeds. I’ll contact them to try to get an update on the situation.

Sorry to hear this!

Could you go here and let us know the results? A screenshot with your IP address edited out could work, or you could e-mail [email protected] an unedited screenshot - or you could just manually type the other information. Whatever works for you is fine.

We would love to have as many people playing Last Epoch as possible.

We’re a small team with a limited budget, so unfortunately there is a limit to what we can invest in at once - and game development is already very expensive. We’ve got big plans for Last Epoch, but we need to avoid trying to do too much too soon. Hope you understand.

Last Epoch is currently only available in the English language.

We will be exploring various translation options after the game is released next year.

Happy to let you know that the payment completed, but I can’t claim any credit for the issue being resolved. PayPal delayed the payment, and they then completed it.

I’m sorry for reiterating my request on Discord, but can you please tell us what this error says?

As our last post was two weeks ago and we haven’t heard back from you, I’m going to assume this issue has been resolved. Please feel free to create a new thread if that’s not the case.

Hey,

Been a while since we’ve heard from you. Can I ask if this issue is ongoing?

Apologies for the delay as we investigate this.

Our current troubleshooting involves making changes to the Windows Registry, so we’re going to test this with one or two people first and only roll this out if it’s consistently useful.

I don’t believe the issue is related to account information saved server-side. If it was, the other account you created previously and tested with would not have been likewise affected.

The payment process has been completed and you can download the game from here.

This sounds like the Controlled Folder Access feature on Windows.

Try moving the Launcher elsewhere - e.g. C:\Games\

I’ve just tested with an e-mail account from the same provider and I am receiving e-mails from our website. Have you tried checking your Spam folder to see if the e-mail is there?

Hi there,

I’ve responded in your thread about this now. Apologies for the delay!

Hi @arthurme1024,

If you e-mail us at [email protected] we can discuss this with you.

Moving thread to Customer Service.

Apologies for the inconvenience! We are in the process of fixing the affected zones.

Thank you for the kind words, @Schattenkneifer!

We’ll be looking into various translation options after the game is officially launched in 2020.