SteveTheHappyWhale

SteveTheHappyWhale



19 Feb

Originally posted by -AreYouKittenMe-

Thank you kind Sir. I was gonna try and use the Shield, but if I'm not mistaken it doesn't work for us EU players, or did I misunderstood something?

No, Emea means Europe, Middle East and Africa.


18 Feb

Originally posted by RUBIK1376

Are you kidding? You really think that the fact they fist fought at the end was this guy's suspicion of teaming? Did we watch the same clip?

You are right. I am not sure what happened there that caused me not to see the 3rd player alive, that is a clear case of teaming and both of those players got a suspension for it, thank you for your comment sir!

Originally posted by -AreYouKittenMe-

While we're at it... I've posted this 24 days ago, still nothing.

Edit: Appologies, the players have received a suspension for teaming as that is a clear case. Unsure what caused me not to see the 3rd player being killed in that video.

Sorry, the report is too old so there are no 2d replays available. The video showing the last 2 players alive dropping their guns to do a fist fight cannot be considered teaming in this case. Players going for a fist fight at the end of a match is an uncommon occurence but it still happens in game and that video alone is not enough to warrant a ban.

This is why we have Shield. A place where you can report players for cheating / teaming etc. It is not possible for us to catch all your reports "out in the wild" everywhere on the internet. Shield is a centralized place that allows us to work with players directly and help make the game a better place together!

For more info on Shield, please join our Discord and head to #pubg-shield channel! ...

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17 Feb

They've all been banned. I understand that it is frustrating to see cheaters going on a spree. Account of the cheater was suspended a few hours ago for investigation and is now perma banned.


10 Feb

Originally posted by keith_talent

From personal experience, 100% of the cheaters I’ve reported via PUBG Shield have been banned vs maybe 50-60% of my reports via in-game reporting.

Keep reporting them sir! We'll get them all.

Originally posted by hotsoccerdad

I never said I expect it to be 100% perfect. We all know the real issue has a lot to do with a specific geographic area that could be ping locked. They also won't explore that option nor implement hardware id bans. Hundreds of thousands accounts we're banned last year, and at this point in the game's life cycle (as it nears the end) things could have been done a long time ago. You could argue they did look at those options, but I don't see how when the number of banned accounts is through the roof. It would have been done already.

Hey man, hardware bans have been a thing since late 2019 but we all know that those can be avoided as well. We have explored introducing a ping lock on NA and EU servers - we have done a few tests in the early 2020 and it caused a lot of players from remote areas in these regions to not be able to play the game.

We understand that cheating is a big issue, the AC team is working tirelessly every day on improving our AC systems and staying ahead of cheaters. Hundreds of thousands of cheaters are being banned monthly, many of them detected before they even get into a match but as with the Anticheat vs Cheat being a cat and mouse game there are always some cheaters who avoid the AC, at least for a considerable amount of time before they are finally caught which is what this initiative aims to help resolve and we've been successful at it!

I often see reports of cheaters who have been banned quite a few times temporarily but always managed to elude the systems and it fee...

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09 Feb

Hey everyone!

Welcome to another PUBG Shield update! We are very grateful for all the support this initiative has received since we've launched into open beta and we want to say thank you to all the great players in our Discord server who are reporting and reviewing reports made by others.

Today, Shield is receiving a new feature - Leaderboard page, which will showcase some of the most active users in the system. We also want to express our gratitude by giving out some cool rewards to our most active users! Our leaderboard will showcase the most active reviewers from both Steam and Console platforms in the last 30 days.

We al...

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05 Feb


24 Jan

This is by design, after playing for a bit, the game will be able to allocate you in the higher mmr tier which will have the bot count reduced to a minimum of 20. It is as you said meant to allow new players to ease into the game a little bit and not have their first experience be getting destroyed by players with 4000 hours.

Hi Kohomologia! If your squad is not full you may leave without receiving a penalty in the first 5 minutes of the match. This time starts counting from the moment you find yourself in the airplane, not in the pre-match lobby.


21 Jan

I can't promise this will happen anytime soon but we have reported this to the team. Hopefully you'll get back to making duck noises after your kills asap!

Thanks for the video, we've made the team aware of this. :)

Thanks dude, it's hard to talk about anything related to AC due to it being a sensitive topic which can work against you if you start revealing your progress on certain things but as we've mentioned many times, the AC team is hard at work at making improvements to our systems and processes non stop.

We hate cheaters and we know that the situation isn't ideal but we are doing our best to keep up the fight. We, from the community team here in NA have started an anti-cheat initiative recently as well in order to help catch those who keep avoiding our systems by working together with the community. If you want to learn more about it hop on on our Discord and check out the #pubg-shield channel and join the fight!


14 Jan

Originally posted by dorkusmaximus81

still happening...

Hey! Please raise a ticket with our support https://www.pubg.com/en-us/support/, reporting the BSOD issues, when they occur, how often and provide attached a crash dump file from the following path: C:\Windows\MEMORY.dmp

Originally posted by bogchop

Still getting this. BSOD on game exit.

Hey! Please raise a ticket with our support https://www.pubg.com/en-us/support/, reporting the BSOD issues, when they occur, how often and provide attached a crash dump file from the following path: C:\Windows\MEMORY.dmp

Originally posted by No-Pea-9537

me for f**k sakes researched a lot and pinned point me here..everytime i alt tab or exit the game gives me bluescreen

Hey! Please raise a ticket with our support https://www.pubg.com/en-us/support/, reporting the BSOD issues, when they occur, how often and provide attached a crash dump file from the following path: C:\Windows\MEMORY.dmp

Originally posted by DarthShiv

Yes I received a UAC elevation prompt today - presumably first time that thing installed? Then I got BSOD saying navagio.sys was the problem.

Hey! Please raise a ticket with our support https://www.pubg.com/en-us/support/, reporting the BSOD issues, when they occur, how often and provide attached a crash dump file from the following path: C:\Windows\MEMORY.dmp

Originally posted by Skillerbeastofficial

u/SteveTheHappyWhale Just had it causing a BSOD directly after closing pubg...

Hey! Please raise a ticket with our support https://www.pubg.com/en-us/support/, reporting the BSOD issues, when they occur, how often and provide attached a crash dump file from the following path: C:\Windows\MEMORY.dmp


17 Dec

Hey Jastonas. I hear you. You are not the only one who thinks this way either. Shield is in open beta, we have lots of stuff to change, add and improve. The list of reportable infraction types is not something that is hardlocked and if the players want that we all focus on cheating then we just might do that.

The idea behind pubg shield is for it to be the place where the communty can come together and help get those elusive cheaters / rule breakers banned. I am banning a few cheaters every day and am feeling good about it because I think this has the potential to really make a difference so share it with your friends, tell people you see are reporting players to come over to the official discord and report there.

It is difficult to catch all posts that players make everywhere on the internet in a timely matter which is another reason why we've made shield. We want to help get the rule breakers banned fast and this is acting as a hub for everyone in the NA and EME...

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Originally posted by motoshadow4

You should report him on PUBG Shield: https://shield.pubg.com/faq

Indeed! The player has been perma banned now. Get 'em outta here!

In case you guys did not know, pubg shield is a brand new initiative that we, from the community team, have recently started in order to help get rid of cheaters so come on over to our official Discord server https://discord.com/invite/battlegrounds and head to #pubg-shield channel for all things shield related!