TrevzorFTW

Greetings Adventurers!

During the course of launch we have seen many reports of issues within Expeditions where enemies behave incorrectly within the Expedition itself. While our team is endeavoring to find a permanent fix for these issues we have found that restarting the server resolves the issue for a time. While we understand that server restarts are frustrating we feel that because Expeditions are important for the Main Story Quests that these moments are critically necessary.

Throughout this weekend, we will be restarting the servers that are discovered to have these issues. Restarts take approximately 20 minutes and will be messaged in game before they are undertaken.

Thank you for your patience and understanding!

Greetings Adventurers,

It’s been an incredible week of growth for the New World community. The demand we’ve seen has been staggering and we continue to be humbled by the number of players that want to explore Aeternum together. While it was certainly our aspiration to welcome massive numbers of players into the game during launch week, we were frankly surprised by just how many adventurers washed up on Aeternum’s shores. Over a million players entered New World on launch day. Each day after launch that number has increased, translating into long queue times for some of our more popular worlds.

Since our launch on Tuesday, we have more than doubled the number of servers and we are working to increase the capacity of all available servers to support a higher population cap. Our team has been working around the clock to add as many servers as we can and will continue to do so until we stabilize wait times.

While we do that work, there are options to get into the ga...

Alright!

Downtime is now complete on Australia as well marking completion of this downtime cycle.

Thank you all for your patience and understanding!

Good luck in Aeternum!

Good news!

NA West is back online! Woooo!

Unfortunately, Australia is taking a bit longer than expected. Possible resolution in the next hour or so. Stay tuned for more updates!

Thank you for your patience and understanding.

Small update:

The downtime start has been pushed back 15 minutes and should be starting shortly. The estimated completion time of 2 hours currently stands.

We apologize for the confusion.

Massive addition of EU worlds right now:

BIG SAD… engineering is back on the case. Stay tuned.

The Forums are a place for people who are playing New World to come together and discuss their experiences, share exciting moments, and improve the experience for the players as a whole. We strive to provide a constructive and safe experience for everyone who comes to the New World Forums.

We love constructive criticism, in fact we highly encourage it! If folks are not sure whether their feedback is constructive, never fear! We have a simple guide to help you understand how to write constructive feedback.

Topics get locked and posts get hidden when they don’t follow the simple tenets laid down in our ...

Alright, another update from the engineers and they say we are really really good and resolved now.

Definitely let me know in this thread if issues persist!

Sadface … thanks for letting me know. I’ll update the team working on the situation.

Hey everyone,

I have been told that this issue should be resolved. Please let me know if you are continuing to have problems by replying in this thread.

Thank you kindly!

NA East getting more worlds!

Even. More. WORLDS! This time for NA West!

Even more worlds added! This time for NA East!

World set - World Name

Hey everyone,

This is currently a known issue that we are working with Steam to investigate and resolve. We are just as frustrated as you are with the whole situation. Please hang tight while we get the problem worked out.

Thank you for your patience and understanding!

We are adding the following worlds for the South American Region:

World set (language) - World Name

• Nibiru Chi (ES/EN) - Kasanaan
• Nibiru Chi (ES/EN) - Bhuloka
• Nibiru Chi (ES/EN) - Ekur
• Nibiru Mu (ES/EN) - Rukh
• Nibiru Mu (ES/EN) - Patala
• Nibiru Nu (ES/EN) - Anu
• Nibiru Nu (ES/EN) - Sanzu
• Nibiru Nu (ES/EN) - Morven

Pressing 'E' does not interact with the environment

Our QA team is currently hunting down the full source of this incredibly frustrating bug, but they did come up with a a workaround that has shown some promise:

To address your ‘E’ key not working correctly

1. Close the game.
2. Delete the “savedata” folder in %appdata%/AGS/New World/ (copy that string in File Explorer) - Or C:\Users[UserName]\AppData\Roaming\AGS\New World (replace with your [UserName] in the path)
3. Log back in and play with default key binding.
4. See if it fixes the issue.

As you can see in the Launch Day Update post we are working to address these issues. In the meantime, this thread is serves no constructive purpose and has been locked.

More information will be coming in the following days. Stay tuned!

More information will be coming in the following days. Stay tuned!