Ubi-Nova

Ubi-Nova



21 Feb

Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey @Amiga9000 & @OO7SNUFF,

Thanks for updating us in regards to your experience with the Pentagon issue.
Our development team are still investigating the issue at this time.

We'll up date you as soon as more information becomes available.


16 Feb

Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey @B0bb1_Z3r0,

Thanks for providing the videos. Looking over the videos you provided, I can see that your issue may be related to several issues occurring at once.

  • I can see that you seem to be killed faster than Reviver Hive can activate in some cases
  • Bullets not hit registering, can likely be caused by connection issues
  • You're playing on Heroic with Heroic AI which is more challenging


To help troubleshoot the issue, I would advise trying the following:

  • Lowering the difficulty and checking wh...
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Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey everyone,

Looking over your posts, I can see that whilst your issues may be similar, they look to be different from this initial post.

To clarify, the following crashes caused via the map that are currently under investigation:

  • Hover the mouse over on the map Manhunt icon near Countdown causes the game to crash
  • Fast traveling from N.Y back to D.C will crash the game if any Global Directive is active


If you're encountering other issues related to crashing when viewing the map, I would encourage you to contact our support website for further assistance.
Providing the following information, should also help us investigate your issue more thoroughly.

Creating a Dxdiag file > https://ubi.li/msrxL
Creating a Msinfo file > ...

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