Ubi-Nova

Thanks everyone for providing the info.

If there's anything we can assist with, let us know.

Hey @nzgtx590,

If you've provided a response to your case, the case should not closed until a review has been conducted.

I would advise keeping track of the comments in your case, via the support website for any updates.

Hey @SSGTUSMC1983,

Thanks for the video. To help us investigate this issue further, would you be able to confirm whether you're able to equip the apparel, from the apparel menu from your main menu, and not the store?

If the issue persists, please provide a new video showing the issue via the apparel option, in the main menu or inventory.

Hey @maeltz,

Just to confirm, did you get the gear prior via Countdown as well, or somewhere else?

@B8Y4GA

Thanks for updating us. Would it be possible to provide a video, showing the issue you're encountering with Countdown?

Hey @ChacaChaca13,

I'm sorry to hear that our support for The Division 2, has not met your expectation. We also apologise again for the inconvenience, this may cause.

I've noted your feedback in regards to the exploit, and will pass the feedback on for you.

If there's anything else you wish to add, please let us know.

Hey @Romanos2314_GR,

As this is a random drop, it may be difficult to farm.

Some notes from the community have mentioned that, the Sacrum Imperium is more likely to drop if you farm boss floors, in The Summit on the hardest difficulty with as many directives as you can handle.

Let us know if there's anything else we can assist with.

Hey @Syn1679,

Issue should now be resolved.

Hey @japeters2096,

After thorough investigation, the development team is unable to provide a solution for the reported issue.

When assessing the complexity of the issue and number of players affected, the team had to prioritize issues that had a comparatively higher impact.

With Post-Launch support for Assassin's Creed Valhalla coming to an end, we will be unable to roll out a fix for this issue.

...

Hey @Tobias12345689,

For the particular issue mentioned in this thread, it has been reported to have been resolved with 1.6.2.

Are there areas of Ravensthorpe, where you're still encountering this issue?

@azullFR No worries, we appreciate you bringing awareness to spam posts.

If there's anything else we can assist with, let us know.

Hey @Vanyatko89,

Just to confirm, are you referring to the quest 'Walls and Shadows'?

Would you be able to provide more information on the issue, that's preventing you from completing the quest?

Hey everyone,

We are still continuing to provide feedback to the ACV team.

If there's anything else anyone wishes to add, please let us know.

Hey @vendetti531,

Can you provide a video showing the issue you're encountering?

Is it possible you already picked up the clue in St. Kenhelms Church?

Hey @cwright0704,

I would in this case, create a support ticket with us via our direct support channels.

Ubisoft Support Website
Ubisoft Suppor...

Hey @SilentLurker01,

Thanks for providing a workaround for this issue.

If there's anything we can assist with, let us know.

Hey @BurningFalcon89,

Sadly, with Post-Launch support for Assassin's Creed Valhalla coming to an end, the development team is unable to address this particular issue. 

We are still passing feedback onto the development team, so please let us know if anyone wishes to add anything.

Hey @SoloStrider7,

I'm sorry to hear that you're encountering issues, with ACV crashing.

You've mentioned that you've completed a lot, and also mentioned that you've tried every random fix.

Would you be able to list all of them for us, so we can better understand how we can go about investigating this issue further.

The troubleshooting you've already completed, may provide us with an idea of how this issue has occurred.

In addition, do you have any hardware monitoring software, custom reshading software or RGB controller software, that may conflict with ACV and Ubisoft Connect?

Hey @Roelsmit1982, ...

Hey everyone,

Thank you for providing your thoughts, regarding the latest community challenge in ACV.

I'll pass your feedback onto the ACV team. If there's anything else anyone wishes to add, please let us know.