Ubi-Nova

Hey @Toni_G,

It is true, not all items are supported in the Rune Forge. This was mentioned in the 1.6.1 release notes, which can be found here.

I ...

Hey @Hijaak1776,

I'm sorry to hear that our response to the issue mentioned in this thread, has not met your expectation.

We're still providing feedback to the ACV team. If there's anything else you wish to add, please let us know.

Hey @ILIDIM,

Thank you for providing the images. The challenge should now be unlocked for you.

Thanks for the update @Toni_G,

I'll pass your findings back to the ACV team for review.

If there's anything else you wish to add, please let us know.

Hey @BulletLukey,

All Discovery Tour titles, do not have achievements for the games themselves, through Ubisoft Connect.
However the standalone title for Freedom Cry, does.

There are achievements you can unlock, for the titles they represent. By completing a part of the Discovery Tour. Like the achievement 'First Tour' in AC Origins is done by completing 'Alexandria: Planning of the City' in Discovery Tour: Anc...

Hey @Lafciocg,

We have another thread on this, where players have provided instructions here.

Let us know if you're still encountering issues, after reading the thread.

Hey @Gekko3000,

I'm sorry to hear that you're encountering an issue with a quest in Lundun.

Have you tried creating a manual save, shutting down the game completely, then relaunched the game, loading the manual save, to see if the issue still persists?

If the issue still does persist, can you provide a video, showing the issue you're encountering? Including some of the workarounds you've tried.

Thanks for the heads up @azullFR.

Looks like that post was already taken care of.

Hey @Collera77,

I'm sorry to hear that you're encountering, an issue with a mystery in Lundun.
To clarify, the mystery you're encountering an issue with is Falling Stars?

Have you tried creating a manual save, shutting down ACV completely, then launching the game again, loading the created manual save?

Additionally, have you tried warping to a different look out point, then back to see if the issue persi...

Hey @Zaid_147,

I'm sorry to hear that you are encountering sound issues, when playing ACV.

Before launching ACV, are you making sure that your default output, is your laptop speakers?
To clarify, when you mention that you have output to your mobile, when playing on a remote device, did you make any changes prior, to have your sound output to your mobile?

Could you also provide more information, regarding your remote device setup to play ACV?

@Bozhidar_BK Hey there, I'm sorry to hear that you're unable to progress Ash's Operator challenge.

We haven't received reports of player's being unable, to complete this challenge specifically. But we have seen reports, of these challenges not completing, whilst playing the Emerald Plains event.

Would you be able to confirm, whether this issue still persists outside of the event?

Have you also tried using some of the explosives devices, mentioned in the description of the challenge?

@NewSkyes Hey there,

I'm sorry to hear that you were banned in R6S.
Sadly we're unable to discuss bans via the forums. Should you have not done already, I would advise creating a support ticket for us to review further.

@OndrejSuperman Hey there, I'm afraid there's no updates at this time.

As soon as more information becomes available, an update should be posted.

Let us know, if there's anything else we can assist with.

@Goku-Vida-Loka Hey there,

For us to review your system files, you would need to create a support ticket, via the Ubisoft Support Website.

As a note, there was a new patch released recently, which may have helped address some issues.
Should the issue persist however, please feel free to create a support ticket, so we can take a more in-depth look into your issue.

@AnonieMoose Hey there,

I'm sorry to hear that your weekly battle pass challenges don't update.

Would you be able to confirm, whether this occurs outside of playing Emerald Plains?
We've received a few reports of this issue, which is currently under investigation.

@Lie-nus Thank you for providing clarification, on the work you done prior with Ubi-Oof and thank you for your suggestion.

Unless you're using older hardware or have issues with Vulkan, the R6S team would usually suggest to always use Vulkan.

I can pass your feedback onto the R6S team, regarding driver checks.

If there's anything else we can assist with, let us know.

Hey there @WH1SP3R0420,

I'm sorry to hear that you're still encountering this issue.
Usually the issue can be related to an issue with firewall rules, or not running as admin.
The latest patch update, should have given you a popup, to confirm firewall rules again.
Let us know if the issue persists, after the latest patch via a ...

Thanks for the heads up @Asterix201252.

@pjh2104 I can see this has already been reported and currently under investigation.

Keep an eye out...

@SirHarryPierce

No worries. If there's anything else we can assist with, let us know.

@gus-frizz Hey there, we're currently dealing with high volumes, via our direct support channels. We're working through them, the best we can so an agent should, be able to get back in touch with you as soon as possible.

Apologies for the inconvenience this may cause.