WC_ChrisW

WC_ChrisW



05 Apr

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Originally posted by javonjw

i am on NA-Offlineraidprotection-Theisland-Crossark6 and my character data is still missing

If you uploaded between the patch and the rollback, it's likely that you lost your character. You'll need to file a ticket with support if that's the case.

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Originally posted by Macallano

NA-Offlineraidprotection-Theisland-Crossark6 dont forget about this server please.

NA-Offlineraidprotection-Theisland-Crossark6

Missed it in our first pass - fixing it up now.


04 Apr

Comment

Originally posted by Liizardboii

it did when i joined my friend on his hosted, but im not sure about official as I just havent ever hopped on an official server on pc.

If it would help, i can have a look on now?

Worth checking - ya.

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Originally posted by alex32434

/u/WC_ChrisW please can you clarify. Are you bringing all the servers like mine (extinction 464) that has rolled back to a 2-day ago backup to a more recent backup?

Thanks

Yes.

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Originally posted by Liizardboii

single player, steam version.

If you join a server, does the issue happen there too?

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Are you playing sp or mp?

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Originally posted by KoolKyle_Tv

Just a clarification if we will be able to get tek grams and imprints back.

Support restores imprints.

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Originally posted by tooburnout

This is a side effect of not rolling the servers back to the same time. How you gonna roll back 1 server 1 hour, but another server 2 days, all in the same cluster. Anyone on ORP crossark6 that was not on the island Tuesday at around 5pm, but was on the server today when it went down lost their character.

We're bringing those servers back to the correct time.

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We're working through them, apologies for the issue.

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This is a side effect of dupe protection that's part of the rollback process. You have to work with support to restore anything that you lost. My apologies for the inconvenience.

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We're rolling back.

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Originally posted by UpbeatPressure

Alright, I heard there were a few minor problems with it like the deathwalls in caves someone mentioned in a different thread.

But knowing it's coming is still really nice to know. If all goes well i know plenty of tribe-mates personally that would want to start playing again. Anyways, thanks for the quick replies.

If there's something wrong with deathwalls, it's unrelated to this. This is detection only.

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Originally posted by UpbeatPressure

Thanks for clarifying. Is this going to be something we'll be able to have on console as well? Awesome update either way!

The plan is to refine a bit on pc because of rapid iteration and then deploy to console.

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Originally posted by UpbeatPressure

I've been hearing about this but i'm not quite understanding what it is. Does it actually alert a dev when someone enters the mesh? Or is it just extra information for a dev to review when following up on mesh tickets?

The former sounds exciting. The latter sounds great for pc still, but not really something that'll matter for console where meshing is the most rampant.

It allows us to catch and ban people who mesh whether they were reported or not.


03 Apr

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Originally posted by alecC25

Well then, what do you think is causing the issue? Doesnt really help much sir

Double checking - are you on PC? The last two pc server updates contained only statistics reporting changes. Are you seeing it in sp as well? we haven't updated the client in 2 weeks.

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Originally posted by RuneOfFlame

Do you have any comments on the cave building issues players are reporting? Out server admin reenabled clipping temporarily and i noticed the build zones where a bit...iffy. Cant place cliff plats in so many spots i used to be able too on official before this update

We haven't modified collision detection related to building in either of the last two updates.

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Originally posted by sporadicjesus

Thats interesting, is there any comments on where and what maps these were added to or where people have trouble building?

And has anyone tested trying to get in the mesh on single player with this new system?

Could meshing on singleplayer get you banned? It is not official but a non intended part of the game none the less.

Example, getting skins tranfer from single player to official, would breaking through the world barrier on single player set off an alarm for official in the same way with this new system?

Our detection metrics only run on Official Servers atm.


31 Mar

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Originally posted by ark-jesus

Is there some fundamental piece I'm missing that would prevent this from working or that causes false positives? I suspect there are some obvious holes in a few maps that might cause issues for people just looking around and not actually trying to mesh but in my testing so far I have not really found anything fundamentally broken with the method.

It can produce false positives in a variety of circumstances in real world tests, but we've been working to eliminate them. We generally don't talk much about these changes to keep them effective, but when you see a patch like you did Friday, it's because we're tweaking things like this.

The fact that it produces false positives means that it cannot be used automatically, but ideally we could get it there. Don't get me wrong, it's a very good method - we just can't rely on it solely if it's going to ban innocent players.

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Generally we don't talk specifically about what we do to catch cheaters because it gives them an advantage to know what we're doing, but I think it's worth saying that this is a method that we are aware of and have used. Thanks for passing it along.