ZOS_Kevin

ZOS_Kevin



22 Jul

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Hi everyone. We are aware of the issues impacting PC-EU. We are working on resolving the issue now and will update when we have resolved the issue. Thank you.

20 Jul

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Thanks for the follow up here, @Miragent. We checked in with the dev team and they're aware of the issue and a fix is being worked on.
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Hi everyone! Thank you all for your feedback around this topic. And thanks to @SantieClaws for starting the thread. We wanted to chime in with some thoughts and get additional feedback in this topic.

First, we're sorry for not posting the Q2 events graphic in more accessible places. While we did share the graphic on ESO Live, we didn't make the graphic more available via our other platforms and that was not intentional. We'll make sure to make those graphics more available in the future.

We understand the want to have event dates shared sooner with the community. Especially those of you who are planning guild activities around in-game events like the Pan-Elsweyr Celebration. Currently, we don't share event start dates until a week or two ahead of time to avoid disrupting player plans if a last-minute change were to occur. That said, we understand the challenges that creates for planning and will discuss ways we might be able to share event start dat... Read more

15 Jul

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Hi @Trackdemon5512, thanks again for letting us know about the crashing issue occurring on the PS5. We are aware of the issue and currently work toward a solution. Fixing this issue is very important to us and your feedback is valuable in this effort. We encourage you to submit any additional info in this thread or the PS5 error reporter. This will help to provide us with information to better address the crashes you are currently experiencing.

14 Jul

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Hi All. Thanks for your patience and feedback. The forum viewing issue has now been resolved. If you run into any other issues regarding this, please let us know. Thank you.

13 Jul

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Thanks for the updates, @Tandor and @shiny. If others who had this issue are able to see the forums again, please sound off so we have a record of this. Thanks so much.

12 Jul

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Hi All. Thanks for the follow-up here, @AyeshaBelladonna. Currently, we have identified some additional work we need to do for the mount and while we do still plan to release it, it's a little ways off. Thanks for your continued patience and stay tuned for details.
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Good morning, everyone. We want to take some time to provide an update on this thread. First and foremost, thank you to everyone who voiced concern on behalf of @Yormula and their account. We understand the concern comes from a place of care for Yormula's account, and also player account safety overall. We want to stress how seriously the ZOS team takes these concerns. We hope giving context to this specific case will help ease your concerns and show the steps we are taking to ensure account integrity.

As the original post stated, we were assisting in a specific achievement-related issue Yormula had. We attempted a very complicated manual fix that is rarely done to make the character whole. This fix failed due to a human error using very complex tools. The result left the character in an unplayable state.

With that, we would like to highlight a few clarifying details:

[list]
[*] Yormula's character is currently in an unplayable state due to the error, not... Read more

02 Jul

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Hi Everyone! We wanted to provide a quick update. We are still working out a solution to this issue. Thanks for your continued feedback and we'll update with anything new. Thanks for your continued patience on this issue.
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Hi all, thanks for your patience. The login issues have been resolved on PC NA realms.

01 Jul

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Hi All, we are aware of the issue and currently investigating. Thanks for your feedback and we will update when the issue has been resolved. We will also update the forum banner with status changes as they occur. Thanks!

30 Jun

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Hi all, thanks for your feedback here. Last Tuesday, we published an update to the ESO patcher in preparation for Update 31. This prep work seems to be triggering the UAC popup as update 31 is not available yet.

UAC updates can occur on Windows when a missing game dependency, like update 31, is not live yet. Most windows users have setting to require admin approval for installations.

Right now, if you don't approve the UAC login, the game will work as of now since this is just a preparatory step for a later game update.

Let us know if you have any further issues on this and we'll keep an eye on feedback. Thanks!
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Hi everyone. Thanks for flagging this for us. We're looking into the issue and using your feedback here to identify and correct issues as described. We'll follow up here with any updates.
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Hi All, we are aware of the current issue impacting some forum users from accessing forum content and only seeing the forum background. We are investigating to find a solution. If you have any further feedback that could help, please feel free to submit that feedback in this thread. Thank you.

29 Jun

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Hi All! We have an update on The Chain of Werewolves drop. This should now be fixed on PC. Let us know if you encounter any additional issues related to this.