ZOS_Kevin

Hi everyone. Thank you for letting us know about the issue regarding the bonus loot in Hel Ra Citadel. This was not working as intended. We have deployed a hotfix to address this issue. Let us know if there are any additional issues. Thank you.

Thanks for your feedback, everyone. We’ve taken your feedback to the dev team and they are currently investigating. Feel free to leave any additional details, as that can help the dev team as well. Thanks everyone.

Hi @B11zzard1991 . Just wanted to follow up from our Twitter post about the reward. You’ll be getting your Devoted Torchbug in-game pet in the next couple weeks. We'll follow up with an exact date soon. Thanks!

Thanks for the ping @Pearly. We have made some adjustments in Update 31 to account for the underlying effect that would cause the telegraph issue. It should be resolved but please do let us know if you are still experiencing it. Thank you.

This is the official discussion thread for the blog article, "Trivium Teams Up w/ESO For A Heavy Metal Promotion"

Win an amazing Dagon-themed guitar and learn about a new upcoming ESO-inspired track from heavy metal band Trivium!

Hi @ArtCommission. The QuakeCon sales are not available for Sony Asia. However, there is access to the Free Play Event.

This is the official discussion thread for the blog article, "Play ESO Free During The QuakeCon 2021 Free Play Event".

You can explore Tamriel for free during the QuakeCon 2021 Free Play Event!

Thanks for noting the PTS bugs, @BenevolentBowd and thanks for the tag, @OutLaw_Nynx. We shared the PTS bug with the team.

The dev team notes both vendors are scheduled to work as intended when Waking Flame releases and are working as intended in the live game currently. If you see issues post update, please let us know.

Hi @Wamuli. Thanks for letting us know about the bug. We are aware of it and currently working on fixing the issue. In the meantime to get around the issue, you can do one of the following:

[list]
[*] If you restart the quest again: do not use your companion. That seems to be triggering the issue.
[*] If you get to the point where you need to talk to Adusa-Daro and don't see them: please put your companion away and relog into the game. That should get Adusa-Daro to appear.
[/list]

Let us know if there are any other issues and we can look into those. Thanks again for following up.

This is the official discussion thread for the blog article, "Update 31 Preview- ESO Graphical Improvements"

Learn about some of the graphical improvements coming with Update 31 from ZOS’s Lead Graphics Engineer, Alex Tardif.

Thanks for the follow up on this thread. We want to provide a quick update on this issue. We are working closely with our partners at Sony on investigating a solution. This will take some time and we’ll provide an update when we have more details to share. Thanks for your continued patience.

Hi @Spell-Slinger. Thanks for bringing this to our attention. We've submitted your feedback to the dev team and they are actively working on a solution. No ETA on this right now, but once a solution is available, we will post an update. Thanks for flagging for us.

Hi @Baracuta90. Thanks for your feedback. The window appearing on both sides of Leyawiin Wall Windowed Castle is working as intended in PTS and will for Update 31. However, your feedback about wanting a windowless wall variant is noted. We've shared that feedback with the team.

This is the official discussion thread for "Waking Flame Lorebook Preview—Red Petal Bastion"

Preview one of the in-game lorebooks you can discover when exploring the Red Petal Bastion dungeon, coming soon as part of the Waking Flame DLC.

Hi everyone, we have an update regarding the telegraph bug mentioned in this discussion thread. The dev team has confirmed we have some fixes that will go live with Update 31. These fixes should fix most, if not all instances of this issue. If you still experience this issue after Update 31 is out, please let us know. Thank you for your continued patience.

Hi All, we wanted to share a quick update on this. First, thank you all for providing your feedback and experiences with the screen crashing issue. The dev team has these comments and have been referencing the thread while working on a solution. As we continue to work on a solution, feel free to add any additional crash examples, as they may help when working out a fix. We will update when we have a solution ready. Thank you.

Hi @Rishikesa108. Thank for the follow up here. We have confirmed with the Dev team this UI issue is fixed in Update 31. If you still have any issues with this after Update 31 is out, please let us know.

Hi @colossalvoids. Thank for the follow up here. We have confirmed with the Dev team this issue will be fixed in Update 31. If you still have any issues with this after Update 31 is out, please let us know.

Update: The issues related to logging in to the European PC/Mac megaserver have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Hi everyone. We are aware of the issues impacting PC-EU. We are working on resolving the issue now and will update when we have resolved the issue. Thank you.