ZOS_SarahHecker

ZOS_SarahHecker



07 Apr

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This is the official discussion thread for the blog article "Blackwood Preview—The Zone"

When exploring the new zone in The Elder Scrolls Online: Blackwood, you will discover a world caught between two worlds. Learn about this diverse and colorful part of Tamriel in this preview.

06 Apr

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Zulera301;c-7200653

So after the whole Playstation fiasco, is there any word on how long the extension will be? I've heard anything between 1-2 days and a week, but nothing in stone.



Just edited the first post for clarity but the Anniversary Jubilee event has been extended until Thursday, April 15 at 10AM EDT.

29 Mar

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This is the official discussion thread for the blog article "Crown Store Showcase—April 2021"

You can become a Champion of Cyrodiil or invite a Dremora into your home with a host of new and returning items coming to the in-game Crown Store this April.

25 Mar

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SimTabouretski;c-7183660

Hello, several items stated in this article are missing from the event. For example, the jester monkey.
https://www.elderscrollsonline.com/en-us/news/post/59633

Why is that?



They will be available at a later date during the festival.
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Hey all, while we continue to investigate a fix for this issue please include this information if you are sending a ticket to customer support.
[list]
[*] The Username and/or Character name of the player who sent you the gold.
[*] The time/date when you sent the items for the COD
[*] What items did you send?
[*] How much gold you were supposed to receive?
[/list]
Thank you for your patience here.

24 Mar

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This is the official discussion thread for the blog article "Community Spotlight - Ninja614"

A long-time member of the Stream Team, Ninja614 is one of ESO’s most engaging and successful Twitch streamers. Learn about how he got his start and built his channel in this new Community Spotlight!

23 Mar

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Thank you for your patience, everyone. The issue should be resolved and you should be able to login now.
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Thanks for the info, we're looking into this.

22 Mar

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This is the official discussion thread for the blog article "Get an Early Look at Blackwood During Our Preview Event"

Watch the Blackwood Chapter Preview Event on Twitch.tv/Bethesda and discover what adventures await as the Gates of Oblivion year-long adventure continues.

17 Mar

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Kelinmiriel;c-7171343



You got it right that Daylight Saving Time started in most of the US last weekend, but daily reset is fixed and doesn't change with time changes, so it's 2:00 AM EDT.



We'll get this updated, thanks for letting us know!

VaranisArano;c-7171417

So, uh...

When you say:
"Take note that not all share your finely honed sense of humor, and some might object to having a pie thrown in their face - crazy, right?"

I'm not quite sure how to take that.


All joking aside, maliciously using emotes is still not okay and if you ask somebody to stop then they should stop.

15 Mar

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Thanks for the info, we're looking into this.

11 Mar

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Tomorrow, March 12, beginning at 4:00 am ET we will be taking down the PC NA and EU servers to perform some back-end maintenance. During this time, we will also be fixing an issue some players encountered during the Xal-Nur fight in the Ruins of Mazzatun dungeon and Cyrodiil leaderboards displaying character names instead of account names.

We expect maintenance to last 3 hours and should be complete by 7:00 am ET.

10 Mar

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This is the official discussion thread for the blog article "Community Guides–Flames of Ambition & Update 29"

Excited to take your first steps into the Gates of Oblivion year-long adventure? Here are some community-made guides and builds to help you face Mehrunes Dagon’s schemes and the Flames of Ambition DLC. Take note, many of these guides and builds were made during the PTS cycle, so some details may have changed.

08 Mar

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This is the official discussion thread for the blog article "Flames of Ambition DLC & Update 29 Now Live on PC/Mac"

Your Gates of Oblivion year-long adventure begins with the Flames of Ambition DLC and Update 29 base-game patch, now live on PC/Mac!

04 Mar

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Holmarion19;c-7148355

@ZOS_SarahHecker

Am I missing something here? Showcase says "The Statuette: Scion of Bal will be available in the Crown Store FREE, exclusively to ESO Plus Members on all platforms for a limited time, from March 4 at 10am EST to April 1 at 10am EDT" But I can't see it.



We are working on getting this resolved. It will be up later today for console and on Monday after the patch is complete for PC.

03 Mar

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There are no plans to add race change tokens to Heroes Reforged at this time.
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JazzyNapkin;c-7145918

The image of the new Symphony of Blades arms pack has me curious. I understand that showing some of the weapons in a promo image seems to make more sense than showing the boss/miniboss. Is the pack only going to include those 3 weapons, or will we also be getting a staff & 2 handed weapon in the pack too, as with the others that have previously been released?



Just confirming it has a 2 hander and staff style not shown. You'll be able to preview the arms pack when it goes up on the store as well.

24 Feb

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This is the official discussion thread for the blog article "ESO Live: February 26 @ 4PM EST—Tribunal Charity Stream with dovahrii"

Check out ESO Live this Friday as we host Stream Team member dovahrii for a Tribunal Celebration charity stream!

23 Feb

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Hey there, for anyone who contacted customer support already can you share your ticket numbers?
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Rehdaun;c-7137536

@ZOS_SarahHecker will tomorrow's maintenance finally fix our crash problems? Three months living with these crashes is quite insane!!



Tomorrow's maintenance is a server reboot and will not include a patch. Our next planned patch for PC & console is when Update 29 launches next month.