lilpanda

lilpanda



13 Sep

Comment
    lilpanda on Forums - Thread - Direct

There is no ActiveEvent for Halloween currently. The only supported ActiveEvents are Easter, Valentine's Day, Summer, Arkaeology, Extinction Chronicles and Winter Wonderland.


12 Sep

Post
    lilpanda on Forums - Thread - Direct

MAINTENANCE COMPLETE

Upcoming Maintenance on PC EU-PVP-Official-Ragnarok188 - Sept 12th 12PM EST

At 12:00pm Eastern on September 12th we will be taking down PC server EU-PVP-Official-Ragnarok188 for maintenance. We expect maintenance to last for approximately 30 minutes. During this time the server will not be running therefore time will not progress. Once the server is back online, it will require re-adding to your favorites list as it will have a new IP address.


10 Sep

Comment
    lilpanda on Forums - Thread - Direct

The server should be joinable again. Let me know if you still are unable to join. Apologies for the long delay in getting this one fixed up.


09 Sep

Comment
    lilpanda on Forums - Thread - Direct

I had a look at this and transfers should hopefully be re-enabled now. Can you let me know if they still are not working properly?


09 Aug

Comment
    lilpanda on Forums - Thread - Direct

Should be fixed now Apologies for not getting to the outage report sooner it's been a bit hectic

Comment
    lilpanda on Forums - Thread - Direct

Just FYI I added a "Last Updated" bit at the bottom of the thread to hopefully avoid some confusion about whether its accurate or not since forum members only see posted date.


06 Aug

Comment
    lilpanda on Forums - Thread - Direct

Yes, it's happening on Valguero on all platforms.


02 Aug

Comment
    lilpanda on Forums - Thread - Direct

I've been dealing with the reports as they come in. Unfortunately when it comes to DoS there are limitations especially when it concerns game servers due to the type of traffic. Given that this is an Oceanic server we are much more limited in our DoS protection and mitigation versus our other regions since we use a different host provider. However with that said, I have dealt with the various traffic coming in a few times today on this server (assuming it's the one that's been reported a few times today) but it's not something that is automatically handled and I don't monitor the server 24/7 simply because I have > 4,000 other servers that require attention as well. Also, I do not typically reply to outage reports nor do I handle tickets in the support system so you won't really see any responses from my end apart from occasional tweets and forum replies like this on these types of issues.


08 Jul

Comment
    lilpanda on Forums - Thread - Direct

I just did some work on this and it should hopefully be resolved going forward.


01 Jul

Post
    lilpanda on Forums - Thread - Direct

MAINTENANCE COMPLETE

At 12:00pm Eastern on July 3rd we will be taking down some of our PC servers for maintenance. We expect maintenance to last for approximately 2 hours. During this time the servers will not be running therefore time will not progress. Once the servers are back online, they will require re-adding to your favorites list as they will have new IP addresses. Below is a list of all affected servers.

Post
    lilpanda on Forums - Thread - Direct

MAINTENANCE COMPLETE

At 12:00pm Eastern on July 3rd we will be taking down some of our OC servers for maintenance. We expect maintenance to last for approximately 2 hours. During this time the servers will not be running therefore time will not progress. Once the servers are back online, they will require re-adding to your favorites list as they will have new IP addresses. Below is a list of all affected servers. PC

PS4

Xbox

Switch


22 Jun

Comment
    lilpanda on Forums - Thread - Direct

Back in March we reworked the kibble system. Recipes have changed into a class system based on egg size. You can find the new recipes on the wiki


21 Jun

Comment
    lilpanda on Forums - Thread - Direct

On officials they are turned off. By default though on unofficial and dedicated full transfer is allowed. So its all dependent on the server if they allow it or not.

Comment
    lilpanda on Forums - Thread - Direct

I will look into this

Comment
    lilpanda on Forums - Thread - Direct

The server should be back online now. It was not running for a majority of its downtime as we took it down to try to prevent losses while the machine was having connection issues. We are monitoring the machine though for additional issues.

Comment
    lilpanda on Forums - Thread - Direct

The server should be back online. Please let me know if you don't see it still.

Comment
    lilpanda on Forums - Thread - Direct

Hey guys we've been having some connection issues to this machine and therefore had the servers turned off in the meantime to avoid as many losses as possible due to starvation or raids from anyone who may be able to join while others cannot. They should be back on for the time being and we are monitoring.


20 Jun

Comment
    lilpanda on Forums - Thread - Direct

oof. will fix hah

Comment
    lilpanda on Forums - Thread - Direct

yes this is intended. ARKpocalypse was the only gamemode where we left transfers fully open. 1) the map wipes in 3-4 days from now 2) with regular wipes every 30 days it didn't make sense to lock the content on that one server in an already limited closed cluster.

Comment
    lilpanda on Forums - Thread - Direct

Sorry I can't be of much more help as I'm not an expert with ASM by any means