Example. This is logging to a level 5 character that hasn't left the starting town after being on a level 30 character. After relogging x2, the journal entries are corrected.
Thank you for the extensive information! Would you be able to share your Steam ID with me so we can check your logs?
I do think something funny is going on rn.
Literally overnight my difficulty level seems to have skyrocketed. I’m still on the same world tier and same level, but the difficulty seems to have changed massively.
How many characters do you play with and did you switch between them at all in recent days?
VIDEO example of me playing solo and no bug.
As you see, the red skulls all appear in the center of the crosshair each time I get a kill, and my ammo keeps popping up to 45. There is no ICD.
Thank you, this is great!
Do you happen to have a video of this in action? The more info you can provide, the easier it'll be for us to try to reproduce this.
u/thearcan Just a heads up of this bug in co-op. Not sure if the team is aware.
Thanks for the tag - looking at your video it looks like an internal cooldown on the mod might be at play here - hence the effect triggering on your first kill, but not on kills immediately after that.
Can you confirm whether this might be the case?
Once I have that info, it'll be easier to pass on to the team.
if this is real you should make 2 quick videos of both your tricksters in the same expedition and same CT wearing the exact same 8 pieces of gear. It would be more consistent if you fight off everything in an area except one enemy and then compare how many attacks it takes that last one to kill you.
This would actually be very helpful to us. I've triple checked with the teams and nothing has been intentionally changed, buffed or nerfed in the last 7 days.
If someone is able to provide a current 1 to 1 comparison of this happening today along with their (Steam?) user ID, we'd be much better able to look into this.
As it is, nothing on our metrics is indicating that anything has changed, bearing in mind that this telemetry spans all players, whereas what is be reported here could be more anecdotal.
Read moreHave you installed the latest patch (15 April 2021)? YES
Have you waited up to 5 minutes for your inventory to reappear? YES
Have you restarted your game and your inventory still has not reappeared? YES
What platform are you on? Steam
What exactly happened?Step by Step, the more detail the better: The game loads up my character screen shows me not wearing any body armor. I click continue game and the game loads. I enter the game for a few seconds and then the game says i "cannot connect to outriders server" and kicks me back to character lobby.
What day/date did this happen? 4/15/2021 10:00 pm
As precisely as possible, when did this happen?Time of day and timezone. (Time in UTC would be best) 10:00 pm central
What was the affected Character’s name? MatzoDish
...
What timezone is this? And did the original wipe occur before the patch? Were you ever able to play the game normally after patching?
[removed]
Thank you very much for the report and the extensive details! Could you please confirm your PS4 username? Feel free to DM it to me if you'd prefer not to post it publicly.
Edit: already replied to a duplicate of this.
Read moreHave you installed the latest patch (15 April 2021) - Yes
Have you waited up to 5 minutes for your inventory to reappear? - Yes
Have you restarted your game and your inventory still has not reappeared? - Yes
What platform are you on? - Steam
Step by Step, the more detail the better: - at the outriders camp, i tried to join a random team. while in the loading screen, it took a very long time to load up, like freezing up. after a few minutes the game took me back to te home screen with the message "can't connect to host". after that message, i saw my character with no gear on. not knowing to close the game, i tried to join the game on my own, party closed. i spawned in, but after seconds i get greeted with the message "can't connect to servers".
Time of day and timezone. (Time in UTC would be best) - 15/04/21 03:28:37 CEST
What was the affected Character’s name? - Dakarai
What was the affected Character’s class? - Technomancer
...
Time of day and timezone. (Time in UTC would be best)
15/04/21 03:28:37 CEST
This would place this wipe before the patch was released.
Are you the latest patches (15 April 2021) has been installed? Yes
Did you wait 5 minutes for the inventory to reappear? yes
Did you restart the game, but the list still does not appear? yes
What platform are you on? PlayStation 4
What happened? No memory is wrong, it seems to be disconnected when entering other players
What date/date did it happen? April 15
When did it happen as precisely as possible? It seems to be afternoon
What is the name of the affected character? echk
What is the occupation of the affected character? Technology
If encountered during the expedition, is this problem observed in the Outriders camp? Yes
Are you playing a game or trying to connect to a multiplayer game? Yes You are a random match What are your connection settings: Friends only
Cross play enabled? do not remember
Have you played Outriders Demo? Yes in ps4
What timezone was this in? And were you able to play normally with the patch until this issue occurred?
Latest patch is installed
Yes I waited 5 minutes
I restarted my game
Steam
I can sign in and select my character. When I get in game I can run around for 2 seconds and then I get the connection error. I can play as other characters but not my main character.
This happened today 5/15 at 4pm central time
The affected characters name is "Kobe"
Technomancer
11 hours
No, when I logged in today it wouldn't let me play at all and I noticed all my gear was missing from my character in the launch screen
I have tried both single and multiplayer and I get the same result
I wasn't ever able to stay in long enough to matchmake
Closed/Open
Crossplay was disabled
I did play the demo and then bought the game after liking it so much
Was the character okay after the patch for some time and then appeared to run into the error youre describing? Or did the error show up the first time you launched after the patch?
Read more
Yes
Yes it has been two hours
I have restarted twice
I play on ps4
I was playing today and I noticed all my legendarys from my storage box were gone, this included a shotgun a sniper/dmr a helmet, a chest piece, and some legs. All of my pre Order stuff is gone too but that’s not too concerning , I have spent many hours getting legendarys, so the help would be appreciated!
Thursday 4/15/2021
About 1 pm mst
RavenTheCursed
Trickster
40-50 hours I think
I believe it just occurs in the outrider camp but I traveled and the items are still gone
I was in an open lobby but I’m not sure how many players went in and out before it happened
Random matchmaking in my game
Open
No, cross play is too laggy for me
- ...
Yes I did and it was on ps4
Thank you very much for the report and the extensive details! Could you please confirm your PSN username? A link to your profile is fine - feel free to DM it to me if you'd prefer not to post it publicly.
PC STEAM
after i updated the game and restarted the game , my character was still visible , but i couldnt start any solo or co op session anymore.so whenever i started a session( solo or coop ) ( i tried every location ) the game DCs me , saying it failed to connect with the server.Its starts by choosing one of these options, my character spawns in , i walk 3 steps , disconnect error, back to title screen.Waited for 2 h , maybe it was a server related issue , still get DCs.
Affected Character name : Alterion
Status 15/04 right after patch until 20:33 MESZ
Playtime , around 80 h
this issue hits at every location i try to start
tried every connection setting open , friends only , closed
crossplay was active , then deactivted , no change
Yes i played the demo for several days
it seems like my character got wiped after patch , but still visible
Did the original wipe happen before the patch? Maybe even the last time the game was closed in order to download the patch?
Read moreHave you installed the latest patch (15 April 2021)? Yes Have you waited up to 5 minutes for your inventory to reappear? Yes Have you restarted your game and your inventory still has not reappeared? Yes What platform are you on? Steam What exactly happened? Step by Step, the more detail the better: Me and my friends beat the last boss, during the cutscene game crashed, unable to login to my main says server error, my character just standing there nude, tried with my alt everything’s fine. What day/date did this happen? 15-4-2021 As precisely as possible, when did this happen?Time of day and timezone. (Time in UTC would be best) around 15:30 UCT What was the affected Character’s name? Hseerbas What was the affected Character’s class? devastator How many play-hours did this character have by itself? 45 Hours If encountered during Expeditions, was this issue observed in the Outriders camp? No Were you playing in or trying to connect to a Multiplayer game? Was playing Were you random ...
15-4-2021 As precisely as possible, when did this happen?
Time of day and timezone. (Time in UTC would be best) around 15:30 UCT
This would place this wipe an hour before the patch released.
Read more
- Have you installed the latest patch (15 April 2021)? Yes.
- Have you waited up to 5 minutes for your inventory to reappear? Yes.
- Have you restarted your game and your inventory still has not reappeared? Yes.
- What platform are you on? Xbox One.
- Steam / Epic / PlayStation 4 or 5 / Xbox One or Xbox Series X or S / Stadia
- What exactly happened? I logged into the game and selected my Trickster and loaded into the camp. Went to the multiplayer terminal and selected random join for expeditions. I loaded into an active mission saw my character with all my gear then the game suddenly faded to black and I was put back at the title screen. I went through the login procedure again and went to select my Trickster again but noticed I had nothing on. I waited a few mins for something to load and when nothing ...
What day/date did this happen? 04/15/2021
As precisely as possible, when did this happen? right around 9am EST.
This would place this wipe about 2 hours before the patch release.
Read moreHave you installed the latest patch (15 April 2021)? Yes
Have you waited up to 5 minutes for your inventory to reappear? Stopped to eat for an hour and came back, so yes
Have you restarted your game and your inventory still has not reappeared? Yes
What platform are you on? PS5
What exactly happened? freeze then my inventory gone and my char cant connect.
As precisely as possible, when did this happen? Around 10PM EST
What was the affected Character’s name? Wastinho
What was the affected Character’s class? Trickster
How many play-hours did this character have by itself? 5 days 10 hours
If encountered during Expeditions, was this issue observed in the Outriders camp? No, only when I loaded into a map
Were you playing in or trying to conne...
What date did the original wipe occur on?
Read more
- Have you installed the latest patch (15 April 2021)? Yes
- Have you waited up to 5 minutes for your inventory to reappear? Yes
- Have you restarted your game and your inventory still has not reappeared? Yes
- What platform are you on? PC Steam
- What exactly happened?So earlier today (15/04/2021, after the update), I'd bought and modded a legendary Robe of the Borealis Monarch just how I wanted it. After several normal successful expeditions I had an hour break where I was afk, left the game running in camp, the next time I loaded into an expedition my chest piece was visually gone, I thought it was a visual glitch so kept playing, but no, after dying 19 seconds into a game and retrying a couple times, it turns out the chest piece is just gone. So I went back to camp to see what's going on.It wasn't in my backpack, not in my stash, nor on my toon, just gone, now I'm squish...
Thank you very much for the report and the extensive details! Could you please confirm your Steam username? A link to your profile is fine - feel free to DM it to me if you'd prefer not to post it publicly.
Read more
- Have you installed the latest patch (15 April 2021)? Yes
- Have you waited up to 5 minutes for your inventory to reappear? Stopped to eat for an hour and came back, so yes
- Have you restarted your game and your inventory still has not reappeared? Yes
- What platform are you on? Xbox One
- What exactly happened? Was playing expeditions solo with an open lobby. Roughly 4-5 players jumped in and out, although one player stuck around for multiple maps. On a T13 Drought Palace run, I received a lvl 48 Ronin's Amigasa head piece with Anomaly power, status power and cooldown reduction attributes. I equipped this in camp after the run, but when we loaded into the next map (T13 Archways of Enoch), my character was wearing a random rare head piece and the brand new legendary was just gone.
- What day/date did this happen? Thursday 4/15/21
- As...
Thank you very much for the report and the extensive details! Could you please confirm your Xbox username? Feel free to DM it to me if you'd prefer not to post it publicly.
Read more
- Have you installed the latest patch (15 April 2021)? Yes
- Have you waited up to 5 minutes for your inventory to reappear? Yes
- Have you restarted your game and your inventory still has not reappeared? Yes
- What platform are you on? Steam
- What exactly happened? I was playing before the patch with my Main-Charakter and there was no issue. After the new patch I was playing with my 2nd Charakter Ragnarock to play with a friend. After we finished some missions we got back to the Camp and i was looking in the stash. I think i got 5 or 6 Legendaries and some other weapons stored (One was a Iceberg lv.9 from the Demo). Now there is only one remaining. These and some other weapons in the stash are the only things which are missing (maybe some are also missing in the Charakters inventory but i dont know). The missing legos i can remember are: 2x Iceberg, Blightbearer, Pain and A...
Thank you very much for the report and the extensive details! Could you please confirm your Steam username? A link to your profile is fine - feel free to DM it to me if you'd prefer not to post it publicly.
I'll quote the thread they made, if anyone is feeling a "full patch note" is too much to read:
"For any affected characters currently encountering a “Couldn’t Connect to Server”: these characters will have their inventories returned and they will become fully playable again as soon as our restoration process has completed."
I'll also be answering every single reply/post about this with above said quote.
Have been doing the same of twitter as well.
I appreciate the support! :)
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