thearcan

thearcan



10 Apr

Comment

Originally posted by x1xcunningstunt

Do we need to do anything as far as the wiped character not being able to be played after the wipe? Sub a ticket? Or when this fix goes thru will we be able to play it again

At this point in time the inventory restorations will be automatic, no ticket submission required as we will be running a rule on our database to automatically identify any users who have been affected.

We may ask you to open a ticket with customer support if the automatic restoration isn't successful for you in particular.

Comment

Hey there - I just posted this to Twitter aswell, but sharing it here for visibility:

We are aware and deeply sorry that some users are continuing to encounter an inventory wipe.

We are doing everything we can to resolve this issue, both server and game-side.

Our plan is still to work on a restoration for all affected accounts - ...

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09 Apr

Comment

Originally posted by Warmachine21x

HAPPY CAKE DAY SQUARE!!!!

Thank you!


08 Apr

Comment

Originally posted by DeluxeTwo

Is there any way to just give the party leader full control? Having to even hit Y now when traveling from place to place or activity to activity is extremely annoying. I don’t see any issues with giving the leader full control. Like what oh he’s going into an area you don’t want to go into? Then communicate or just leave. No one’s forcing you to be in this person’s session.

I believe there should be something to help with this in the follow up patch that we have later down the road.

Comment

Originally posted by barrysagittarius

And are you making the change on PlayStation? We have horrid connectivity between two players on the same local network

We're looking into whether the same can be done for you.

Comment

Originally posted by blackshuu

What about PS4 and PS5 players who are on the same LAN?

We're looking into whether the same can be done for you.

Comment

Originally posted by flappers87

Is there any way to toggle LAN mode?

As my wife and I really shouldn't be getting any yellow/ red network icons when playing together on the same network, but in the evenings (during peak times when Europe and America are playing), we do, which completely hampers our experience. The guest starts rubberbanding, while the host is fine.

But it's absolutely fine during the day, during off peak hours.

I believe It should trigger automatically if it detects you're on the same network or if it detects that the relays would result in too high a ping.

Which platform are you on? We haven't yet made the same changes for PlayStation, and it's possible the no-relay may work between different platforms.

Comment

Originally posted by No_Application8347

What about the Bug when u run any mission and interact with objects that u have 60 FPS ? I mean my Game runs smooth on 120 / Uncapped but if i interact with anything my FPS decreased to 60 and i have to press ESC or Inventory to uncap the FPS again...

This is a known issue, but I don't think the fix will be in the upcoming patch as we had to slim down this patch to get it out faster.

The bug you're describing should be fixed as part of our later patch.

Comment

Originally posted by HSCyclone

Thanks, great game. :) Happy cake day

Thank you! :)

Comment

Originally posted by lord_arkaden

Anyone else read this 'As of today' and get super excited that you can finally play with your console buddies... Then get let down by reading the rest of it. 'As of today... the patch is scheduled for next week' :(

Sorry about that - have rewritten that sentence.

Comment

Sit tight folks, you should be able to get back online imminently as there seems to have been a hiccup in it being lifted again on certain platforms.

Comment

Originally posted by thomasmusic

Why couldn't this be in one big post instead of bringing me to like six different windows

To allow conversations specific to each topic, rather than having a scatttershot of replies spread across a single thread.

Comment

Originally posted by angellus

the peer-to-peer relay is handled by another

Could we have a way to not have P2P relay? At least when we are joining friends / not matchmaking or something. It is really annoying to red bar because of the P2P relay when we are literally on the same LAN.

I understand that a P2P relay can protect users from DOS attacks, but it should never punish friends from playing together (i.e. when you are playing with "trusted" people).

We made this change on PC and Xbox earlier this week to not require relay servers for everyone.

So LAN performance should be greatly improved already today.

Comment

Originally posted by Sinister_Depths666

So just to understand does this mean that we can start trying cross play matchmaking today? or should be wait for another larger patch for this I’m the future?

Multiplayer performance is intended to be improved with the patches. Crossplay PC <-> isn't yet fixed, but will be once all platforms are on the same patch version.

Comment

Originally posted by HiImColeHimer

So where’s the aim acceleration issues thought we were getting those controller options. Game feels terrible to shoot.

This will be in the follow up patch.

Comment

Originally posted by IamL3gionR3born

Excellent my friend can't wait to read it. Thanks for the response have a good day. Also HAPPY CAKE DAY!

Thank you!

Comment

Originally posted by EndgameOnyx

Happy Cake Day!

Thank you! :)

Comment

Originally posted by IamL3gionR3born

What time can we expect the post good sir?

Half an hour from now. It will include alot more detail and explanation than something a reddit user has grabbed and partially copy pasted.

Comment

Please wait until the official announcement before sharing such news.

Comment

Connectivity Post-Mortem:

tl;dr: Our team worked throughout the Easter weekend and around the clock to resolve the server issues players were experiencing. We completely understand how frustrating this experience will have been especially given the huge amount of players eagerly anticipating the launch. We had enough server scaling capacity but our externally hosted database was seeing issues that only appeared at extreme loads.

We’re committed to full transparency with you. Today, just as we have been over the past year.

So we won’t give you the expected “server demand was too much for us”.

We were in fact debugging a complex issue with why some metric calls were bringing down our externally hosted database. We did not face this issue during the demo launch earlier this year.

Our database is used to hold onto everyone’s gear, legendaries, profile and progression.

Tech-heavy insight:

We managed ...

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