trichoglossusbee

trichoglossusbee



21 Sep

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We're looking into this right now (._. ) really sorry you're experiencing it.

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Originally posted by LostSavage01

Well mine is now stuck collecting the first item over and over. Quitting out and restarting didn't make any difference.

This is now being looked into - there seems to have been a second reset caused by something else at around 15:25, so we're investigating.

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Note: we are still seeing instances of early Lost Temple Rounds. The team are testing a fix for this; it is likely to stay as-is until tomorrow whilst that is investigated. Sorry about this in the meantime!

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It's back! Keeping this thread up for 30 mins or for longer if any additional issues arise!

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Originally posted by Elementalshock

You should allow people to keep their progress because that's bullshit having to start all over again.

Unfortunately it isn't a case of allowing them or not - we would choose to if able, but it isn't possible.

Edit II:

There seems to have been a second reset caused by something else at around 15:25, so we're investigating this - and related, it seems those who had a second reset or were playing at the time are now unable to claim some rewards further than the first one. More updates as they come in! Thanks for your patience!

Edit:

It's back! Keeping this thread up for 30 mins or for longer if any additional issues arise! Note: we are still seeing instances of early Lost Temple Rounds. The team are testing a fix for this; it is likely to stay as-is until tomorrow whilst that is investigated. Sorry about this in the meantime!

The Finish First / Gold Medal challenge was problematic and not unlocking for all users, and some show balancing issues were taking place.

ETA for the challenges to be back is a few hours, but I will confirm here when it is done and keep the post up until then.

You wil...

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14 Sep

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Originally posted by TemperanceL

Yeah would agree with OP here on the timeline, I'd say somewhere last week, wasn't a thing at the start of 5.Fun.

This should be fixed now :)

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This should be fixed!

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Originally posted by bexwhitt

either Wednesday or Thursday last week, and it's getting worse, it's defiantly the sever as people in the same game see it at the same time

This should since have gotten a LOT better, how has it been since say 16 hours ago?


13 Sep

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Originally posted by TemperanceL

HA. I'M NOT CRAZY. Was thinking of posting about this too. I knew damn well it was very unlikely to be from my end, but this confirms it. Hope they get on that quickly it's definitely a bit annoying.

/u/trichoglossusbee so you can see this on the off chance it hasn't been noticed on the team's end.

I can confirm that the team are aware and are looking into this! I can see that the post said it was from around Thursday last week. Hopefully this is sorted soon!

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Originally posted by TemperanceL

HA. I'M NOT CRAZY. Was thinking of posting about this too. I knew damn well it was very unlikely to be from my end, but this confirms it. Hope they get on that quickly it's definitely a bit annoying.

/u/trichoglossusbee so you can see this on the off chance it hasn't been noticed on the team's end.

Hey there! Apologies as I was away Friday. Giving this a read now, when did this start for you + /u/bexwhitt? With 5.Fun update? Past week?


07 Sep

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Originally posted by SuburbanHell

Paging /u/trichoglossusbee for an official response...

This should be fixed now; apologies as I was away Friday to Monday :)


31 Aug

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Originally posted by CuminMyaz

Yes. There was an issue with the emote for a few people, so they forced it back into rotation. It has been in my shop ever since. I bought all the items the first time they were in the shop. This one haunts me though, I won’t buy something I’ve already paid for. Thanks for the suggestion though, not many would know this.

Oh, I am so sorry as I misread your original message - if you have already purchased it, that's really weird, please tell Support: https://support.fallguys.com/hc/en-us/requests/new

I originally thought you just didn't wanna buy it haha!

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Originally posted by KlausTheBunny

Is it only fall mountain final in mix it up? :/

No, Lost Temple is there too!

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The team have been hard at work, can confirm. The improvements are hard to articulate and often difficult to measure but we're delighted that you've noticed a positive change!

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Originally posted by pinkman_101

But that mode will not find any matches after a few hours in the Indian server like every other mode including squads/trios (Due to low player base in the area). We can only find Main Show matches in Indian server. Please increase the odds for that map in main show for the week. Thanks for the update btw 💪

I will absolutely pass this to the team! Thanks for the feedback and for playing!

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Originally posted by ThinkFree

Thank you! Also, on my other post, I noted that in the Super Guy celebration, it shows my bean miniaturized and shown before transitioning to the rewards screen:

https://www.reddit.com/r/FallGuysGame/comments/pf4mbv/in_the_super_guy_celebration_theyre_showing_a/

Is this intentional?

I don't believe it is, and although that caught me offguard and I did chuckle a little, I have passed onto the team.

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Originally posted by pinkman_101

I can't find the new map in the mix up or the main

You should definitely find it easily in mix-it-up, there are a lot of rounds to choose from but it should come up for you in a few games!!

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Originally posted by dfla01

Is the new map included in the mix it up playlist?

Yeppers!!

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Originally posted by Harrierftw

Any plans to add more of the existing maps to squads/trio/duo?

Yes in the future for SURE, but for now we have made sure Sum Fruit is in there (our new level!)