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Lost my transfer progress from transition from PS4 - Switch
We can help!
When was the last time you played? Was it before December 2021?
Lost my transfer progress from transition from PS4 - Switch
We can help!
When was the last time you played? Was it before December 2021?
Downloaded on PS5 but I’m Being asked to subscribe to PS+? Help!
Hey! Can you pop me over a DM or a chat with your Support ID?
This is being looked into and is a known issue! Hang tight in the meantime but it's taking a lot of investigation!
Hey! Since a change this morning, we've seen this resolve for a lot of players.
If you are still not seeing your rewards, Support are able to help you: https://support.fallguys.com/hc/en-us/requests/new
For the biggest issue, that has resolved about 80% of problems. We have had some issues outside of that with players accidentally making new Epic IDs, and similar things like that - which Support are able to clearly see and resolve on their side :)
This can manifest as:
You can use this thread to stay updated!
External link →I'm not OP, but I'm getting "Critical Error" when playing on PC (Epic) when the round is meant to start. I have also gotten "Disconnected from the server" once.
I am about to make a dedicated thread for this - we are seeing increases for this on all platforms right now. Sorry you're experiencing it, but be assured it isn't localised to you or your connection!
It looks like we're currently going through server turbulence. We've seen a marked increase of errors in the past hour. We're looking into this as we speak.
I completed a few challenges and was a few minutes ago
Okay cool! I need you to do two things for me if that's alright
Thank you so much!! Right now I can‘t unlink the nintendo account because the email address is not verified for the „wrong ESG account“ and I‘m not receiving the email to verify it… (i think it might be because the two ESG accounts are under the same email address?) Do you happen to know what to do in this case, too? :)
Not personally as that's slightly above my knowledge, but our Support Team would probably be able to advise and check properly for you!
Pop them a quick note here: https://support.fallguys.com/hc/en-us/requests/new
Both on PC and Switch I'm getting kicked out of games, sometimes because of "inactivity" and sometimes because of "unstable internet".
I checked and my Internet is as usual and I never get connection problems on other online games like Fortnite for example.
I got to play till the end of the game very few times.
Also when it's searching for players, it finds them and most of the time the game just doesn't start after the countdown. It just starts searching for players all over again.
This is definitely an issue in that case - could you take a few minutes to pop Support a note? Include as much details as possible - the above was really good, but also make sure to add your Epic Account ID!
Hello!
When did you get this? Was this within the last hour?
Did you complete any challenges?
The pre-reg rewards will be granted at some point within the next seven days, don't worry :)!
No, it's not you guys. It's just the Switch in general.
It's barely capable of breaking 30fps, and that's being generous.
Xbox and PS4 are fine.
Thus is coming from someone who's used to 90FPS on PC on an ultrawide setup.
Yeah I understand. I mean, we want to continue making improvements on Switch as time goes on regardless, but there are some fundamental limitations when compared with PC/PS. I play some other cross-platform games on there that I used to play on PS and I just sorta got used to it after a while but it depended on the game of course. A lot of my FPS games I just can't do on it.
Hey /u/G4dhI1Zj6!
Can you pop me a note with your Fall Guys Support ID and your Epic Account ID? I am unable to DM you :(
Ty, but these issues started almost an hour ago
We think this is all still connected. Are you getting kicked out of games with things like "Critical Error", and what platform are you on?
Super glad you like it, and you've shared some great tips! To many Ws in your future.
What problems are you seeing? Obviously Switch FPS is different - but are you experiencing something else?
Let's gooooooooooooooooooooooooo!
What options do I need to pick at Submit a request for this problem?
Fall Guys Support
Account Related
Missing Items
We're having some temporary issues following a content update about 20 mins ago, that should be resolved super duper soon :)
It's none of your internets, don't worry!