trichoglossusbee

trichoglossusbee



21 Jun

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We're having some temporary issues following a content update about 20 mins ago, that should be resolved super duper soon :)

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Originally posted by jaywhisker37

Thank you again for the reply, best of luck with the rest of today!

Thanks for the feedback, and I hope you enjoy the release!!

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We're having some temporary issues following a content update about 20 mins ago, that should be resolved super duper soon :)

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Originally posted by jaywhisker37

Is there a reason squads shows aren't in customs? I had thought it was because of the lack of cross parties, but we have that now. I hope itll come back someday...

Thanks for the update

I believe it's something on the technical side. Once we're over the launch day chaos, I can try and get an answer for you though!

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Originally posted by CompanionMau5

No same epic account on both devices. Even got the notification on my ps4 that I'm linked.

Okie dokie! This will need our Support team to spy on it, Please contact our Support team with your Epic ID: https://support.fallguys.com/hc/en-us/requests/new

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Yes you can! Just log into the wrong EGS on your Computer, go to your account settings, and you can unlink the Switch. Go back to your Switch, and it should ask you to log in again - use your correct details :)

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Originally posted by xXPilcrowXx

im on egs and starting the game for first time

Okay! Can you drop our Support Team a note here with your Epic ID: https://support.fallguys.com/hc/en-us

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Originally posted by CompanionMau5

Started playing from launch on ps4 but lost everything apparently. Just downloaded it on PC: nothing. Re downloaded it on ps4: Also nothing. Any help?

Can you log into your Epic ID on the PC and check that you've not accidentally made a new Epic Account on PC, and that you've not linked that new Epic Account to your PS?

Just in case - it's actually kinda common for us.

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I can!

Roll Call should be in there - I have now raised this as a bug.

Fall Ball Cup was cut because it is now a squads-based level, but we have loads of new shows instead. I am sorry we cut a show that you enjoyed, but hopefully some of the newer ones you'll also like! With enough feedback we'd of course take a look again in the future!

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Hey!

Were you able to play before or has this been all morning?

Are you on EGS or Steam?

Let's get this sorted!

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Originally posted by DangleShot

So, I just booted up the game only to find all my skins gone, all inventory wiped. I needed to switch my steam from to my second epic account so I unlinked it from the first epic account and linked it to my epic account for xbox and still nothing showing up. All those neat skins I had earned over the years are now gone :(.

Don't worry, they'll be back once we figure out what happened!

Try logging into your Epic Account on your PC and double check that the epic account you want linked, is definitely linked to your xbox. Let me know if it is.

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You can now voice chat if you are in a party!

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Hey! What console are you on?

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Originally posted by MrTripStack

Check that you're logged into the right Epic account. If you can, log into Epic's site through a browser and check the Connections settings under Profile and make sure your Steam account is actually linked to that Epic account.

I had a similar issue where my Switch was linked to a different Epic account than my PS4 where I had my progress.

This! :)

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We're investigating that at the mo, should be sorted soon!

https://www.reddit.com/r/FallGuysGame/comments/vh96pr/currently_investigating_stadium_stars_show_is/

Chill here for updates through the day!

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It should not be required at all, so we're looking into that. Bare with us and check back later today :)!

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Originally posted by notgrantlevison

No problem, as long as it’s being looked into. Thanks for the response!

Thanks for playing, and I hope you enjoy the new season!

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Originally posted by Plattrick

The show wont start for me at all, goes up to 35 players and then down to like 7-11. Thats been going on for a while now

That's the issue we're squishing, yep! Bare with us and apologies!

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Originally posted by wolfwood51

I last played it about a year ago while going to school so money was tight and that’s why I couldn’t get it fixed. But I did link my accounts when I found out about the cross-progression

Okay - so a few things. You can first of all contact our Supportteam but also try this:

Log into Epic Games on your PC and sign into your PlayStation account through it - you may be able to link your PS info to Epic using your computer. If you can do that, then you can sign into your Epic Games ID and it may sync your old PS data.

I haven't tried that specifically before, but based on my experience with EGS, it may work!