Read moreFirst, I really want to call out something that I think "humanizes" the shadowy people(me and other Rioters) that these posts seem to call out; often viewing dev's or employees as evil shadowy figures trying to manipulate their community. Most Rioters love games and play games all the time. Even if a Rioter doesn't play games, they are passionate about what they are working on and want to work on awesome things that make people happy. For example; I use to play in esports, I'm on discord every single night looking for that new exciting game for our group, I'm grinding aimlabs, raiding every Monday and Tuesday on FFXIV and this is just me - I have way too many discords full of Rioters playing games every night and hanging out. It's very rare to find someone who wants to work in a place to make a bad game, or something that is just not fun to play/manipulative because it's mentally draining to do so. We all have our opinions, but generally we know what feels bad in a game and we are ...
Hard switch on topics. I know that a lot of players view smurfing as a problem, and some view it as a bigger problem then others. Some people believe smurfing is more prevalent than we say it is, and others don't. Every decision we've made for ranked has always had the question "will this reduce smurfing" or "how can we change this to reduce smurfing" during the design phase. We've done things to make it easier for friends to group up together by reducing grouping restrictions or creating the 5 stack rule. We've improved our detection and MMR system to quickly move smurf accounts to their correct MMR, and are testing a new method right now in NA. We've made it harder to get into ranked, helping new players learn more about VALORANT and the maps before diving into the deep end, while also making it harder to make an alt-account just to smurf. We've done an investigation into smurf motivations, as well as how often it occurs. We aren't done, we have bigger ideas in the works but we h...
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