We would appreciate it if you could include the crash reports produced.
We would appreciate it if you could include the crash reports produced.
There are a lot of GPU-related crashes here, which we will investigate, but in the mean time I’d recommend seeing if anything here can solve your issues: General Crash Solutions
This appears to be GPU-related. I’m not ruling out that it’s an issue on our end - we will investigate - but in the mean time I’d recommend reinstalling your GPU drivers using the instructions here: General Crash Solutions
Thank you for the update, I apologise I wasn’t able to respond sooner. I believe this is an optimisation issue.
We are aware of and looking in to an issue with incorrect reward items being received by players.
Existing reports may be merged here, to help us keep track of the issues being reported.
Were you able to resolve this in the end? If not, would you be able to pop an updated console log over to me please?
Also - it’s worth checking your Windows Event Viewer, if there are any errors corresponding to when your PC restarts.
It looks like your GPU is essentially resetting, which could be driver-related. I’d recommend reinstalling them. Instructions can be seen in here: General Crash Solutions
Hello, has everybody been able to work around this using @Vykosian’s recommendation above?
We are aware of and looking in to an issue whereby a player will sometimes be unable to move after being revived, and cannot take damage or be revived correctly again.
Existing reports may be merged here, to help us keep track of the issues being reported.
Perfect, thank you!
I think we were able to resolve this in our backend, are you still having problems?
We were having some problems with our crash reporter at the time and a lot of the crash data from this particular report has been lost in the vortex do you have an updated crash report you could send my way please?
I’m having a hard time identifying why, unfortunately. Would you be able to send me an updated crash report please?
Do you have a more recent crash report you could send over to me, please?
Sorry I couldn’t respond sooner, we were having a lot of installation-related problems and have made improvements since. Is it working for you now?
Have you continued to experience these particular crashes, and if so, do you have an updated crash report you could send me please?
I’m having some problems with your crash report, if this reoccurs for you would you be able to send me another please?
Have you been able to play at all since? Would you be able to send an updated crash report my way if not?
Wow - what a nightmare. Sorry about that, I have made note of it.
Has everybody been able to work around this for the mean time?