Just wanted to emphasise before I clock out for the night that we are very much aware of how critical this issue is (in addition to the internal_error), and it may seem like we’re being quiet on the matter - but the reality is we’re deep in investigation.
As soon as I have more information to share, I will!
I understand some players have been able to work around this by changing their DNS or using a VPN but I appreciate this isn’t ideal.
Hi @sidthenoy,
Based on the information in your logs, please can you try the following -
It’s been just over 24 hours since we’ve opened the gates to Tertium - and we’ve already had one Hel of a time together. Since launching the pre-order beta, you have eliminated 314,264,113 heretics, while 634,640 rejects have fallen in service to the Emperor! Many of you might need to brush up on those numbers if you want to continue to earn your keep aboard the Mourningstar. For now, you’ve earned your rations for the day.
Now, real talk: We have carefully monitored the launch and learned more about stability and performance. While we have worked hard to ensure our pre-sets cater to as many machines as possible, we know we’ve got our work cut out for ourselves as we scale up the experience even more.
Here’s what else we’ve seen, what we ha...
Read moreMost anti-cheats don’t allow to be run in a VM. Its unlikely EAC will ever change that
Bit of a hiccup. The smart people are looking in to it!
Hi @ChaosMarine,
There a brief period of server disruption after the game update. This appears to be stabilising now 
D’oh, I’ve now renamed it as darktide_launcher in the FAQ!
Thank you! I’ve added the logs to our database to aid in our investigation. We’re on it!
It’s odd you would experience this 3h ago, long before we put a patch live! As that’s the only time you should really see this error.
Could you see if it occurs now that we have put a new patch live?
This will likely be the result of some bizarre buffer overflow issue. It sounds wild, but do you have another Ethernet cable you can try?
We’re looking in to this, apologies.
Thank you for your report - we’re looking in to it.
Sorry about this. I can see the crash you’re experiencing is in our database and pending investigation.
I’ve sent this over to development. Thank you for your report.
As we release a new patch, you may observe the The strike team you are trying to join is running another version of the game. error even if you have the latest patch installed.
Even if only one member of the Strike Team is running an outdated version, the error will be shown to everybody . We are working on this.
Existing reports may be merged here, to help us keep track of the issues being reported.
Our Backend Engineer is looking in to this.
I would go through the fixes to address issues with the launcher
Read moreI’ve raised this to our database. Thank you for your report!
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