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Hello, are you both playing on the same network?
Hello, are you both playing on the same network?
Heroes!
Welcome to the Xbox One Anniversary! Today we celebrate 1 year since the release of Warhammer: Vermintide 2 on Xbox One - and to help lubricate the celebrations we’re rolling out a new Event Level - ‘A Quiet Drink’, and with it a sweet new set of Portrait Frames that are up for grabs for a limited time only!
Thank you SO much for joining us in this adventure over the past 12 months. We hope you enjoy the anniversary celebrations in the form of this special event level and portrait frames. We can’t wait to continue the journey with you all with everything we have in store for the future!
Big love from the Fatshark Tank
Thank you for asking! There’s only Hedge and I in community roles at current, I’m sure this will increase at a later date.
My day varies a lot to Hedge’s day as I’m more Customer Support-oriented. I spend most of my day responding to queries from players who are having problems with Vermintide 2 (which could be anything really) and raising issues our players have reported to development, via our internal database.
Feedback is handled by Hedge and development, it’s not something I’m really involved with as there’s simply not enough hours in the day. 
I’ve never really thought about how much reading we do throughout the day. It is a lot, but I think we’ve adapted to a point where we’re almost robotic with it.
As for what my average workday is like… I have multiple bases to cover, with the Support Portal being my priority as we adver...
Read moreThis looks to be a caching issue - we need to look in to this. Could you please:
Then, make a copy of the ‘image_cache’ directory, zip it up and PM it to me please!
Welcome to Update #14 - bringing you a host of fixes and a few adjustments. This patch will is also the groundwork for an event coming later this week, stay tuned on July 11th for that!
This update might take a couple of hours from now to find it’s way through the pipes to your console.
This patch focuses on:
Originally posted by Calo Nord:Problem is the keep now is not the same as last year, so we don't have a Sonnstill version of the keep you have today. Our level artists are very busy grinding away on the Expansion so we had to prioritise that over the event this time around. Soz.Originally posted by Fatshark Hedge: Unfortunately Sonnstill is cancelled this year :(Can we get the keep theme at least?
Check the promotions tab in your gmail buddy! We sent you a code about 6 days ago 
Please see your PMs.
This isn’t a Technical Support matter.
It’s been a while since we’ve seen FearsomeKitty — their last post was 8mon ago.
I would assume signing up if you haven’t already done it and writing a more succinct heart-wrenching request would possibly be a better approach
Hmmm, okay, is there anything potentially unconventional about his set-up or connection that you can think of?
Would he be able to connect to a VPN to see if the same error occurs?
Indeed players not using mods can also experience this issue, but it’s always worth disabling any mods so it can be ruled out as a potential culprit.
You appear to have access already Nullandvoid
Apologies for the extended delay, we’re still looking in to this.
