Original Post — Direct link

Hello. I've been having this problem over the past week or so.
Game installed directly from Ubisoft Connect.

Have utilized "verify files" and Repair process - still crashes
Updated nvidia drivers (gf 1080)
Have uninstalled and reinstalled the game - still crashes
Deleted all the DLC folders "verify files" and a 48 GB repair process - STILL CRASHES

It used to work well but now I can't even access the first menu.
Only the splash screens / loading screens load, then it disappears.
I'm missing out on a lot of the current events.
Let me know what I can do (besides installing the gdmn game on the C : Drive)

about 2 years ago - Ubi-Keo - Direct link

Hi @DVAted @Cavedweller_ I'm sorry to hear that Assassin's Creed Valhalla is crashing.

Could you take a look at the PC troubleshooting article and run any of the steps you may not have tried then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more. I would also recommend installing the game on the same drive that Ubisoft Connect is installed on.

Please confirm if this resolves the issue. 

@Cavedweller_ I understand that you have experienced issues with Rainbow Six Siege aswell and that you have tried multiple troubleshooting, so you have likely already gone through those steps mentioned above.

Therefore I have created a support case for you so that our Customer Support team can investigate this further. You will receive an email explaining how to access your support case and what additional information we require from you.

about 2 years ago - Ubi-DeskLamp - Direct link

Glad to hear you figured it out @DVAted, please don't hesitate to let us know if you need assistance with anything else! 🙂

almost 2 years ago - Ubi-oof - Direct link

Hey @Alejo_el_king, thanks for reaching out!

Please take the time to complete all of the troubleshooting steps and workarounds provided in this thread. If you still have this issue after everything is completed successfully, log in to our website and create a support case so that we can assist you further. To save time, please attach your DxDiag and MSInfo files to the case and once an agent has reviewed everything, they will be able to follow up with you directly.