[2022] El juego me abre se queda en blanco pero si tiene sonido

Hey @TiquiciaGamer,
 
You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?
 
Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on.

Please let us know if you have any questions.

Thanks for suggesting a possible fix to another player kasaj39846. We are only able to assist in these forums, if a player can translate their original message to English, so we will await their reply and see if they come back to us. Thanks for providing some help.