Original Post — Direct link

I started playing AC Valhalla Ultima Edition yesterday. I was very eager to finally play it now that I finally have the time for it but, unfortunately, I can't.
The default controls on the game are absolutely horrid and unintuitive, specially for us who have played the previous iterations of the game. I tried to adapt to it but I just simply can't.

The game gives us the option to "remap" the controls but if we change ANYTHING it immediately enters into conflict with another control. It's a nightmare and unusable.

I find it inadmissible that Ubisoft hasn't provided an alternative way of controlling the game like you did with Odyssey and Origins. And I know for a fact this has been requested by more than one player before.

So I'm writing here you to ask Ubisoft Support (since all other methods are "not available at the moment") for a list of changes to the controls I can make to make the game playable at all without conflicts.
'cause currently, I simply can't play it. It's NOT enjoyable AT ALL. And I'm not going to waste my precious time tyring to fight the horrible controls of the game as they are.
I'm also most definitely not going to ever buy premium editions of your games before trying them...if I buy another AC game at all.

A set of alternative controls should have been provided out of the box.
Since it wasn't, I'm requesting it through support. If someone should be able to provide it, it's Ubisoft. Shouldn't be some random guy on Reddit.
Otherwise I will have to just resell the game and go around writing negative reviews of it everywhere that I can.
'cause no one should buy this game as it stands.

over 2 years ago - Ubi-Froggard - Direct link

Hey @djcbs

I'm sorry that you don't like the default control scheme. You are right that if you remap the controls, changing something will enter a conflict with something else, but then you have to move that button to something else, and then the next button to something else, and so on, until there are no more conflicts.

I don't have a list of alternative control schemes you can set up, you may not like that either if I did, but this is why there is the option to let you set what buttons you want to use. I will however, forward a suggestion to the game team to add other control options already built in that players can choose from.

over 1 year ago - Ubi-LadyBlue - Direct link

On behalf of @Ubi-Froggard and myself, we're sorry you've had such a terrible experience @DJCBS.

I completely understand your frustration and apologize that you don't feel you will buy any further AC games because of it. If you should change your mind or need anything else, please reach out to either of us and we'll be happy to do what we can.