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After catching up to check on Eysa instead of her being injured she is just standing there and I can’t interact
After catching up to check on Eysa instead of her being injured she is just standing there and I can’t interact
Hello @Imsowhelmed,
Sorry to hear that you are unable to progress in ''Blazing a Trail'' quest.
Can I kindly ask you to provide us with a short video of this occurring, so we can investigate it further for you? Secondly, can you please make sure that your current save is exported to the cloud, so we can pass it along to the team?
Many thanks and if you have any additional questions, please let us know.
@imsowhelmed Thanks so much for providing that video!
Could you also reinstall the game and check if the issue persists? I'd just like to confirm that since we haven't seen many reports of this issue.
Hello there @MadeInNY_7!
I'm sorry to hear that you've encountered trouble whilst progressing in "Blazing A Trail." If you haven't already, we'd recommend that you try these basic console troubleshooting steps, as these steps can help tackle a number of common causes behind technical issues in-game. It's also worthwhile to try a clean installation of your game, as this will help to ensure that there are no missing or corrupted game files that could be causing this issue to occur.
If the issue still persists after trying these steps, would you be able to send us a video that shows Eysa not moving in-game? I'd recommend uploading the video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread we can take a closer look at.
Thanks! 