[2021] Unable to obtain key to access wealth in Belesduna Bandit Camp

@sbnorthstar I can confirm that this issue has been reported and is being investigated.

Can you please provide a video whilst you are in the camp and use your Odin sight to show there are no enemies with a key.

@sbnorthstar We can't recommend any particular software I'm afraid. If you're able to get a good enough quality video just from pointing a camera from a phone for example, that's also an option.

Hello @jambomerguez thank you for the video, we will get this passed onto the team, as we were looking for more information for this particular key issue.

Can you let me know if your save file is uploaded to the cloud server (has a little cloud on the load screen) and updated, so that we may access it?

Hi @jambomerguez apologies for the late response.

I have forwarded a copy of your save to the development team.

Please keep checking the known issues list and the news and announcements page for updates.

Hello @dareyo87 , glad to hear you obtained the key. Thanks for letting us know!

Don't hesitate to get in touch if you have additional questions.

Hey @Scythesabre!

Appreciate your detailed input and as it stands, I can confirm that this matter is still under further review by our development team.

So that we could aid the investigation and forward your information over, is there any chance you could upload your save file (where issue is present) to cloud? In order to do this, just simply follow steps outlined here.

Once that's done, it will allow us to access the file and will be extremely beneficial for reproduction purposes.

Looking forward to hearing from you!

Hey @orleanth. I can understand the frustration and sympathize with your request. Would you please upload a game save to the cloud? I'll send this information to the game team to help them resolve this issue.

Thanks for the reply orleanth, I will upload your save to our ACV QA team's investigation. If we need any more info from you, we will be in touch in this thread. Thank you for your help.

Hello solo22rogue, as previously mentioned above, this issue is under investigation, so we will be unable to resolve this for you at this present moment in time, however, I will pass your cloud save onto our QA team to help with their efforts, thanks for letting us know what platform you play on.