after new update game instantly crashes after 10-15 min of gameplay. File check havent helped. I've sent couple of reports using the ubisoft connect feature.
Could you please kindly advice what else could i do in order to fix the issue? Its impossible to play the game right now
@kuprivetik Hey!
Sorry to hear that the game is crashing for you. Thank you for verifying your game files.
There are some additional steps you can try here.
If the issue continues please let us know.
Thank you.
Welcome to Discussions @szarygamer .
I am sorry to hear about your crashes and I understand this is a frustrating experience. Does the game crash to desktop without any errors? Could you please clarify why can't you play "Down of Ragnarok"?
Please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues on PC first of all.
If you still have issues after this, please create a support case, as we'll need to get some system files (DX Diag and MSINFO) from you to look into this further. You can find how to create these files from clicking on them towards the bottom of the page on the above link.
If you would prefer to contact us via live chat, you can do so here and we can get your files from you whilst speaking to you on there.
Please let us know if we can help with anything else.
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