Original Post — Direct link

@ubi-baron Hey. I just wanted to report another bug with this quest. My character(Eivor) literally gets stuck at the alliance map table when I start this quest after talking to Randvi. I can move the camera around, but not Eivor. World map is unavailable and you can't quick save. It's not possible to progress with the quest. I have also noticed the option to pledge is grey and not white like it should be when you wan't to pledge to an area. This happens on PC, don't know about consoles.

about 4 years ago - Ubi-Baron - Direct link

@snupster Thank you for reporting this to us.

Would you be able to provide a video of that occurring?

about 4 years ago - Ubi-Baron - Direct link

@snupster Thank you for providing that.

So from another user who mentioned this it seemed to be due to a cutscene not loading for them.

The first thing we'd advise, if you haven't already, is verifying your game files. This will check for missing or corrupt files and replace them. You can do this by clicking the menu under the game icon in the Games list.

about 4 years ago - Ubi-Baron - Direct link

@snupster Thank you for letting us know.

I've passed this issue on to the AC team to let them know that this issue is occurring, as mentioned we've seen similar issues with other Cutscenes/Conversations.

about 4 years ago - UbiKobold - Direct link

Hi there Maxferdy34Β and Daddylow1991! I am sorry that you both have not been able to progress during this part of the game! Thank you for contacting us, and I appreciate this video and save file. Just to make sure, have you tried verifying your game files? Also, do either of you have an old save that you can try to use to see if this continues to persist?

about 4 years ago - UbiKobold - Direct link

Hey everyone! I recently saw a similar thread to this issue and am sorry that so many of you have not been able to proceed in 'A Sword-Shower in Anecastre.' Daddylow1991, you mentioned that pledging other regions works fine. Are you saying that if you pledge any other region, you are able to continue in the game with no issue?

Also, if not already tried, please verifying your game files and test your game again. Then if this persists, I would like to send some save files to the Game team. Please create a support ticket and submit your save files for the game. Afterwards, return here and provide your ticket number. Thanks! (Daddylow1991, I already have your save file so you can skip this part.)

almost 4 years ago - Ubi-Woofer - Direct link

Hello everyone,

TU 1.1.1 has just been announced last night, and is due to launch today on January 14th! In this patch, we have implemented a fix for an issue whereby players would become stuck if pledging to Lincolnscire after returning from Vinland, and this should hopefully help those of you who have found that you are unable to move away from the Alliance Map after pledging.

If you attempted to pledge to Lincolnscire for the first or second time after returning from Vinland, please try again to pledge to Lincolnscire after the patch is deployed and verify whether you are able to move away from the Alliance Map. Hopefully you should all now be able to continue the pledge as normal, and start the arc! πŸ™‚

If you find yourself still stuck, please share a video of this with us so that we can pass these onto the developers and continue the investigation. Thank you all for your patience with regard to this issue, and I hope that today's patch will see it fixed for you all! I will answer any further questions asked or concerns raised as quickly as I can.