I bought AC Valhalla on the Epic Store and Connect is now forcing me to download it again even have I marked it file location. I already tired uninstalling both the game and Connect and have Epic reinstall both but that did not work. Any work arounds?
PS: if there was another thread talking about this problem I could not find it, I apologize.
Hey @brnthay , welcome to the forums! Thanks for reaching out about this unusual install issue - that sounds most frustrating, and I'd really like to help. Can you answer the questions and perform the troubleshooting steps below for me?
• Can you try running the Epic Launcher and Ubisoft Connect with admin rights? We've got a guide showing how to do that here. This makes sure the game has all the read and write privs it needs to properly install.
• Have you also purchased any expansions or extras alongside the game?
• Is this the first time you've tried to install the game, having purchased it previously, or did you purchase it now and are installing for the first time?
I'll keep an eye out for your response - thanks very much again for your post.
Thank you for your post thelonewolfe77 and sorry to hear you were affected by this issue.
If anybody else experiences Epic and Ubisoft trying to download any game twice, please try >
devtrackers.gg