[2021] 1.4.1 Crash to desktop on loading

Hi @petek @The-BloodyXIII I'm sorry to hear that Assassin's Creed Valhalla is crashing after installing the latest update.

Can you go through the PC troubleshooting steps in the support article here as there have been known to help resolve issues such as games not launching, crashes, freezing, FPS drops and much more.

Please confirm if these steps help to resolve the issue.

@petek Thanks for the update, if the issue still persists after reinstalling the game then could you please go through the PC troubleshooting in the link I provided previously.

Hi @the-bloodyxiii thanks for the update, I'm pleased to hear that the issue is now resolved. I will forward this feedback onto the Assassin's Creed Valhalla team.

@RexTull Can you confirm if you also have 'DLC_146' in your game files and if so did the advice provided by the_bloodyxiii work?

Hey guys,

Thanks for sharing the steps that eventually resolved your crashing issues, appreciate it!

@Groffin333 sorry you had to go through such extensive troubleshooting, glad to see it's working for now though!

Please let us know if you have any more issues or questions!

Hello gustaphsum41 thanks for reaching out to us about the crashes you have experienced post update 1.4.2.

As this thread was previously about issues experienced previous to this update, could you let me know the following >

1. Did your computer restart itself, did the game or launcher close itself down, did your computer display a certain blank coloured screen, did the game freeze so you couldn't control anything, or does it perform any other strange behaviour not described?
 
2.Do you also receive any kind of warning message from the launcher, game, Windows, or software when the crash happens, or did the game launcher ask you to send a crash report? If any message is displayed to you after these crashes, a screenshot of this message will be very helpful to us if you can capture one.
 
This support article contains some of the most common fixes for game and launcher crashes and covers permissions, hardware, and software issues that could potentially cause these crashes. Please run through every step in this guide you have yet to try, to see if it can help resolve these crashes for you or at least narrow down possible causes >
https://www.ubisoft.com/help?article=000061047

Should these steps not resolve this issue for you, please let me know so I can open a private support case for you, as we will need to gather your system files to look for more clues as to why this is affecting your game.