Original Post — Direct link

Every time I gat as far as Continue which I press it goes through the usual hints then instead of loading game crashes back to Windows?
Same issue on previous saved games.
Verified files started resolve and got "failed to validate game files. Please try re-installing the game".. Now it just loads initial splash screen and then crashes
Game was working fine before latest patch!

over 1 year ago - ubi-smash - Direct link

Hey @faiellarose! Odd situation that you have been running into; apologies for this! Firstly to confirm this, have you tried reinstalling the game to see if you still run into the same situation? If it continues to crash at the splash screen after reinstalling it, check your graphic card drivers to see if you have the latest update installed. I would also suggest reinstalling Ubisoft Connect to ensure you have the newest version and that it is installed on the same hard drive as Assassin's Creed Valhalla. However, please create a support ticket if the crashes persist with your MSINFO & DxDIAG attached. This way, we can continue to review this with you. 🙂

over 1 year ago - Ubi-Mark. - Direct link

Hello @faiellarose,

Thank you for the update. Can you please let us know if you're still experiencing this issue after reinstalling your game?

Many thanks and if you have any additional questions, please let us know.

over 1 year ago - Ubi-LadyBlue - Direct link

Perfect @faiellarose. 🙂

I'm glad to hear it's working for you now. Should you have any further issues, feel free to reach out to me or any one of us and we'll be happy to assist.