Original Post — Direct link

Right after you save the Queen, you have to follow the Queen to a safe place to talk. The Queen walks back inside the cave you saved her from and get's stuck in there. Whatever i do, she will not move.
Is there a fix for this?

over 2 years ago - Ubi-TheBerry - Direct link

Hey @Dragon_Arcane83

Thank you for reaching out to us and reporting this!

This issue does sound very close to something that has already been passed to the team.

Have you recently Saved / Loaded a Save before this mission?

over 2 years ago - Ubi-TheBerry - Direct link

Hey guys,

Thank you for the updates and @Et4hiel , thank you very much for sharing this workaround!

Could the rest of you please give this a try and let us know if this works for you too? As this would be very beneficial for the team to know.
@Dragon_Arcane83
@Myles_P

Thanks guy!

over 2 years ago - Ubi-Woofer - Direct link

Hey everyone,

Thank you for continuing to report and discuss this issue whereby Richardis does not leave the cave properly after you save her, rendering it impossible to proceed in "The Queen's Gambit".

If you did not save your game and reload beforehand, and that scenario is not applicable to your situation, then this sounds like a separate issue to the one that the development team are already aware of. It would therefore be jelpful if I could receive images or video clips demonstrating the issue of Richardis being stuck in the cave, and not progressing to the next location. If you could also provide a screenshot showing the exact objective that you are working on in the quest, that would also be a big help.

Please do let me know as well whether trying the workaround posted by @Et4hiel allows you to proceed (thanks for this!):

Instead of doing campaign quests take care about rebel missions, after 5 or 6 Queen transported herself to Lisieux. Cheers!


@Roskmeg, I'm very glad to hear that the workaround worked for you already. Thanks for letting us know!

Please also do try summoning your mount outside the cave and see whether Richardis follows you to it. We have a suspicion that the issue may be caused by an absence of her own mount, but that she may join you on yours alternatively, so we'd like players to test this. I'll keep you all updated on this issue as best I can once the investigation gets started! 🙂

over 2 years ago - Ubi-Woofer - Direct link

Hello everyone,

Please accept my apologies for this delayed announcement. As previously communicated, a fix for this issue with Richardis remaining stuck in the cave during "The Queen's Gambit" was due to be released in TU 1.3.2. This update to the game was released on October 5th, and as such, this issue is now considered resolved.

If you are continuing to experience issues with this quest since the above date, please provide a video showing this, so that we can forward this to the development team and reopen the investigation if necessary. Thank you!

@MentalParadox1, can you please let us know if since the latest update, the issue was fixed for you? Many thanks! 🙂