Original Post — Direct link

In the first mission spoiler they get off their horse and becomes absolutely unresponsive to the mission and just stands there. Anyone else experience this on XboxSX or PS?

over 2 years ago - Ubi-Viral - Direct link

@dogfacedboys096 Hey! Sorry to hear that you are encountering this issue. Could you please provide us with a video of this issue happening please so we can pass this on to the game team.

Thank you.

over 2 years ago - Ubi-Viral - Direct link

@dogfacedboys096 Hey! Sorry to hear that you are encountering this issue. Could you please provide us with a video of this issue happening please so we can pass this on to the game team.

Thank you.

over 2 years ago - Ubi-Viral - Direct link

@dogfacedboys096 Hey! Sorry to hear that you are encountering this issue. Could you please provide us with a video of this issue happening please so we can pass this on to the game team.

Thank you.

over 2 years ago - Ubi-Woofer - Direct link

I'm glad to hear that you have a support case open for this issue, @dogfacedboys096 - my colleagues will be able to advise you there as to the progress in investigating this issue for you. 🙂

If needing any additional support from us here on the forums, it would be helpful if you could share both the video link and your support case reference number, so that we can take a closer look at your case and any investigation already completed! Thank you. 🙂

over 2 years ago - UbiKobold - Direct link

@dogfacedboys096 Thanks so much for providing your case number! I have forwarded your information to the Game team for further review and investigation. Thanks so much for your patience in the meantime and for providing all of these details in your case!

over 2 years ago - Ubi-TheBerry - Direct link

No problem @dogfacedboys096 !

If there's ever anything more we can help with in the meantime, please don't hesitate to let us know!

Thank you!

over 2 years ago - Ubi-WheelyDuck - Direct link

Hey @aaran0192,

Sorry to hear that you encounter this issue on Xbox.

Would it be possible to share with us a link to a video?

Many thanks

over 2 years ago - Ubi-WheelyDuck - Direct link

Hey @dogfacedboys096,

Thank you for your update and apologies for any confusion.

I have had a closer look at your case and can confirm that this issue is currently still under active investigation.

Many thanks for your patience

over 2 years ago - Ubi-Orion - Direct link

@dogfacedboys096

Hey there.

We can't guarantee it will be added to the known issues list as not every issue is added here but we'll certainly take that under consideration and rest assured either way the issue is under active investigation and as soon as we have an update for you we'll let you know. Thanks!