Original Post — Direct link

When will Ubisoft Connect rewards be tied with Animus store? I have Altaïr Outfit from Godly Rewards Package and Jackdaw Naval Pack from Ubisoft Connect Challenges (hull, sails, tail, and figurehead) and Reda's Store (shields), yet I have these rewards in Ubisoft Connect unclaimed. I don't want (and I probably couldn't be able to) spend my coins on these rewards.
Here's the video of my owned items in Animus store.
Here are the rewards still waiting to be claimed.


about 3 years ago - UbiStorm - Direct link

@bielik01 Hello again! Just to confirm, you do have access to the rewards in your game, correct? I'd like to make sure this issue isn't affecting your ability to use those rewards! If so, this could be just a visual issue. Do you get any messages when you attempt to reclaim the free outfit, for example?

about 3 years ago - Ubi-Nacho - Direct link

@bielik01 Glad to hear you still have access to these.

This will be a visual bug with the Ubisoft Connect Rewards page interface. We've taken this report on board and we can pass this information on to the relevant teams.

Thank you for getting in touch!