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i tried to to play ac vallhala normaly, but it froze after 3 to 4 tries after, i restarted my pc then i unistalled it and reinstall it and now it just closes the game after i press the play i have no idea whats happening
i tried to to play ac vallhala normaly, but it froze after 3 to 4 tries after, i restarted my pc then i unistalled it and reinstall it and now it just closes the game after i press the play i have no idea whats happening
Hello @Arionas361 thank you for getting in touch with us about your Valhalla game crash and freezes you have recently experienced.
Could you please follow each step in our tech troubleshooting guide to see if these steps are able to resolve this issue? This guide contains the most common fixes for game crashes and it will help us rule out if your particular crashes are caused by hardware, software, corrupted game files, Windows settings, a recent update to the game and more >
https://www.ubisoft.com/help?article=000061047
Should none of the steps work for you, please let us know as there may be other steps we can advise as well that could help with this issue.
Hey @Arionas361 - sorry to hear that our troubleshooting guide didn't resolve the issue for you.
In order to further investigate this, we'll need to take a closer look at your system files. In order for us to collect them, I created a support case for you. You should've received an email explaining the next steps - thanks!