Original Post — Direct link

Hello,

Since today’s update (1.5.0), am I the only one who doesn’t have access to the DLCs and the Season Pass content anymore (even if installed) ?
My game was stuck because of The Forge and the Flame cinematic glitch. I launched the game today, the quest completed, but there’s no quest in Ravensthorpe to launch the Ireland and Francia DLCs anymore. Even the Isle of Skye DLC is missing. The NPCs are not here anymore. The content from the Season Pass is also missing since the update (gear, armor, quests…). I tried deleting and re-installing the Season Pass but still no quests anymore…

I was finally able to complete The Forge and the Flame and was so happy to be able to finally launch the DLCs I paid for…

Is there anyone here with the same issue ? I am on PS5 and I had the quests before (I did talk to the NPC related to the Francia DLC already).




about 2 years ago - Ubi_Plush - Direct link

@TheBlackVlvt Hello and welcome. As suggested by @bielik01 , you may need to restore licenses on the PS5. This process is very helpful when DLC is not registering properly. As a backup step, I also recommend restoring your PS5 database. You can review the other basic troubleshooting steps for PS5 from the link.

Are you playing the game from a disc, or is it a digital copy?

about 2 years ago - Ubi-TheBerry - Direct link

Hey @theblackvlvt ,

Thanks for getting back to us and giving that a try and sorry to hear it hasn't done the trick!

So we can take a closer look into this and check this with the team, could you please create a case on our Support Site, Facebook or Twitter?

When doing so, could you please attach a clear image of your Proof of Purchase for the game and DLC.

We'll then be able to dig further into this.

Thank you!