Original Post — Direct link

Tried to start the crossover story, but when I went to look for it, it was showing as completed already, and the new location isn't available for travel.

18 days ago - Ubi-Oxavo - Direct link

Hello @meridianelk3141, thanks for contacting Ubisoft Support!
I understand you would like to start the Crossover Story, but it shows as completed.
You have to Reach settlement level 4 in order to start the Story. You can unlock the Fated Encounter quest by speaking to Edyt..
If you don't see the quest on the world map, you are still able to meet Sami in Kephallonia to start the crossover quest if you wish.

Should the issue still persists, please record a short video of the issue and send us a link, so we can investigate.
Don't hesitate to get back in touch!

12 days ago - Ubi-SpaceCats - Direct link

Hey there @xxcrashedxx and @SidSixT, thanks for reaching out about your issues with "A Fated Encounter" already being completed, despite not starting it. This is an issue our teams have identified, and they're working towards a solution. Your patience is much appreciated in the meantime. When there's an update, we will post about in the main Discussions as well as the Assassin's Creed Twitter.