Original Post — Direct link
I have been trying to play for an hour and have finally given up. Constant crashing, freezing or running slow. Totally annoyed for the price of the ultimate edition $164.
15 days ago - Ubi-Litten - Direct link
Hi there, sorry you are experiencing this issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

If you are still receiving this error after completing these steps, could you please provide your system reports via a support case as advised in the FAQ guides below :

Generating a DirectX Diagnostic Report

Generating a Microsoft System Information Report

You can also contact us directly through our "Live Chat" service when this is available or via our social media accounts on Twitter or Facebook.

Please note that our dedicated Assassins Creed Valhalla forums have moved, and are now located here. These are where you should post your support queries from now on, and they will be regularly kept up to date with any known issues, patch notes and bug fixes as any information becomes available.

Apologies for any confusion of inconvenience this may have caused.
15 days ago - Ubi-Woofer - Direct link
Hey DuNChrisO (and everyone),

As my colleague Litten has mentioned above, these forums for Assassin's Creed Valhalla have been discontinued. You can find and post on our new Player Support forums for the game here.

If continuing to experience issues with running Assassin's Creed Valhalla after following the troubleshooting above, please seek further assistance there. Thank you.





Links in this thread

Player Support
Use this forum for any technical or connectivity issues, bug reporting and gameplay questions.


Assassin's Creed Valhalla
BUILD YOUR OWN VIKING LEGEND Become Eivor, a mighty Viking raider and lead your clan from the harsh shores of Norway to a new home amid the lush farmlands of ninth-century England. Explore a beautiful, mysterious open world where you'll face brutal enemies, raid fortresses, build your clan's new settlement, and forge alliances to win glory and earn a place in Valhalla.


Ubisoft Support
Ubisoft Support. 389K likes. Still need support? Reach out to your regional support team here: https://support.ubi.com/


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Starting a Live Chat with Ubisoft Support
How can I start a live chat to contact Ubisoft Support?


Generating a Microsoft System Information report
How can I generate an MSInfo report for my system?


Generating a DirectX Diagnostic report
How can I generate a DxDiag report for my system?


Sign In - Ubisoft Support
Sign in to your Uplay account to manage your account and support cases.


Troubleshooting technical issues on PC
What can I do if I experience technical difficulties while playing on PC?


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