over 2 years ago - Ubi-Froggard - Direct link

Hey,

We have reported this issue already but unfortunately there was never a cause (and therefore a fix) found unfortunately. I apologise for any disappointment or inconvenience caused from this.

about 2 years ago - Ubi-TheBerry - Direct link

Hey there guys,

Thanks for your reports and video @blaze_941 , apologies for our delayed response!

We're happy to confirm that there is an investigation open already though to look into this and I've passed your reports on as part of this.

When more information is available, we'll share it here.

Thank you!