Original Post — Direct link

Dear Ubisoft,

I couldn't find any relating topic on this forum:
The loading screen should load Vinland/cutscenes after I spoke to Nessa during the mission "In a Strange Land"?
Instead my game crashes.

The video stops recording because the game is crashing/exiting:

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It looks similar to my previous issue when I couldn't return to Ravensthorpe in the Francia "Homecoming" mission. This got fixed after I updated to 1.6.1: ">

I hope there's a fix otherwise I can't beat Gorm, important for completing "Breaking the Order" mission.

With kind regards,
Gompy


over 1 year ago - Ubi-Gouda - Direct link

Hey there! I'm sorry to hear that this has been happening during this specific loading screen. I haven't seen any other reports of this specific crash happening elsewhere, either.

Have you done any troubleshooting steps to try to prevent the crashes from happening, such as verifying your game files, reinstalling the game (preferably on the same drive that Ubisoft Connect and Windows are installed on), or any of the other steps in our PC troubleshooting guide? I recommend going ahead and doing so, particularly running the game with Administrator rights, and updating your GPU drivers if needed.

If none of that helps, please contact support via the Support Website for further technical assistance.

about 1 year ago - Ubi-Galaxy - Direct link

Hey @Gompy16,

I'm glad to read that the issue has been solved! 🤠 🤙

Should you need further support in the future, do not hesitate to get in touch with us again.

Thank you so much.