Original Post — Direct link

Trying to progress with "The Rot in the Slums". I went down into the hole and into the room where Sigfred called my name and walked in. Then he just squats and sits there. I cannot interact with him in order to proceed. Video link

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about 2 years ago - Ubi-SpaceCats - Direct link

@mrsmithzoo Hey there, and I apologize for this frustrating problem you've run into! I also much appreciate the video provided.
We haven't had any other reports of this so far, so as a first step, can you please go through the steps in our Basic PS5 troubleshooting guide? I'd like to see if those steps have any effect on the issue.

Thanks!

about 2 years ago - Ubi-Milky - Direct link

Thanks for the update @mrsmithzoo, all of these steps in our PS5 guide can be found on the PlayStation support website. I believe some of the steps can correct corrupted game files or sync issues with games that can sometimes cause in-game bugs like this, much like how verifying your game files on PC can solve a number of problems in games. Take care friend.