Original Post — Direct link

I earned enough opal to finally get the Broken Blade being offered in Redas Shop this week, but when it opens up, it just says "this section is empty." For daily and weekly. Theres nothing.

iive been trying to purchase this sword all night but its not showing up.

over 2 years ago - Ubi-Froggard - Direct link

Hey @SomaXD

I apologise for the delay getting to your thread. Did you manage to follow the steps suggested by @azullFR to get it to show and purchase it?

over 2 years ago - Ubi-Peach - Direct link

Thanks for letting us know it is resolved now @spirantcrayon22! If this happens again, please send us a screenshot showing Reda's shop is empty and we would be happy to look into this.

over 2 years ago - Ubi-Karl - Direct link

Hey @SomaXD!

If you do continue to experience the difficulty with seeing content in Reda's shop, just as @Ubi-Peach advised, it would be great if you could provide us with a screenshot and we will then be able to proceed with the matter further.

Until then, should you have any other queries or run into any other difficulties, feel free to reach out at any time!

about 2 years ago - Ubi-Borealis - Direct link

Hello there @GameFreakCo & @MisterFibble!

I'm sorry to hear that Reda's Shop is empty for you. Thanks for taking the time to share your reports with us.

If you haven't already, we would recommend that you try some basic connectivity troubleshooting steps for your platform. These steps help to tackle a number of common causes behind connectivity issues in-game, such as being unable to access online stores, and helps to ensure that your connection to the servers is in optimal condition.

If Reda's Shop is still empty after trying these steps, then please can you provide us with the following information:

  • What date/time did Reda's Shop first appear as empty? This will help us to check if there was any degradation taking place, or if there was a stock reset happening.
  • Do you encounter any error codes when trying to access Reda's Shop / the online features of Assassin's Creed Valhalla? If so, please let us know what this error code is.


Additionally, please can you include an image or video that shows Reda's Shop as empty, as well as any error codes you have encountered, as these could be helpful for further investigation.

Thanks! 😊

about 2 years ago - Ubi-Oxavo - Direct link

Welcome to Discussions, @Mujambo .

Thank you for the screenshot provided and for the report and sorry to hear the Reda's shop remains empty for you.

Could you please let us know the platform you are playing on and and which steps you have already taken to remedy this issue?
You also mentioned you receive the connectivity errors every time you play, therefore would be nice if you can send us the additional information regarding these errors? You can take a screenshot of the error and share with us on this thread or simply send us the error codes you are receiving.

Thank you in advance and we look forward to hearing back from you.

almost 2 years ago - Ubi-Mushy - Direct link

@monamara @Maxxyshy Thanks for letting me know! I've sent your information over to the team to help them investigate the issue.

@Djcurbelo It looks like you're playing on a different account than the one you're using to post, so I wasn't able to forward your information. You're welcome to reach out through our support site if you'd like to submit any information or locate your account.