Original Post — Direct link

Cannot complete the Devout troll world event. He does not speak to me as I begin to destroy his things, doesn't get up, and I cannot get his key. I've reloaded and tried several times and still doesn't work.

about 1 year ago - Ubi-Spud - Direct link

Hey there, I'm sorry this event is nor triggering correctly. Could you fast travel to your closest spot and try again? If the issue persists, could you provide a video so we can investigate this with the devs? 🙂

11 months ago - Ubi-Borealis - Direct link

Hello there @isufriedl! Welcome to the forums 🙂

Thanks for taking the time to report this. I'm sorry to hear you're unable to collect the key in "The Devout Troll." Would you be able to send us a video that shows you're unable to interact with the key? We can then pass this along to the development team for further investigation.

Thanks! 😊

11 months ago - Ubi-Borealis - Direct link

@isufriedl - You can share videos by uploading them to a sharing platform (such as YouTube or Google Drive) and sending us a shareable link. You may be able to share photos in a similar way. You could also try changing the resolution of your photo to be smaller, to see that will allow you to attach it.

Thanks!

11 months ago - Ubi-Borealis - Direct link

Thanks for that video, @isufriedl! I've passed on your report to the development team so they can take a closer look at this.

If we require any further information from you, we will reach out within this thread. In the meantime, please keep an eye out in our News & Announcements forum for any future updates.

Thanks! 😊

10 months ago - Ubi-Borealis - Direct link

Hello there @mofflin!

Thanks for taking the time to share your experience with "Devout Troll" with us. I'm sorry to hear you've been unable to collect the key from behind the monk as well. Would you be able to let us know what actions you took prior to being unable to collect the key?

If possible, would you be able to share a video with us as well that shows you're unable to interact with the key once the monk has stood up? We can then pass this along to the development team as part of the investigation.

Thanks! 😊

10 months ago - Ubi-Keo - Direct link

@asuhayda @isufriedl @mofflin @crystalcomet13

Hi all,

I have merged all of your posts into a megathread and added it to the megathread list. This issue is being investigated by the dev team. Please keep checking here and the news and announcements for updates.

6 months ago - Ubi-Borealis - Direct link

Hello there @GeekyPixels! Welcome to the forums 🙂

I've merged your post into our ongoing Megathread for this issue. I apologise if any confusion was caused by this merge.

Thank you for taking the time to share your report with us, and to include a detailed re-telling of the events that took place before and during the world event. We appreciate you taking the time to include a video as well! The development team are currently investigating this issue further. I've shared your report with them as part of the ongoing investigation.

Once we have any updates to share from the development team regarding "Devout Troll," we will let you know within this thread and in the News & Announcements forum.

Thanks! 😊

6 months ago - Ubi-Borealis - Direct link

Hello there @Sp33dyKat!

I'm sorry to hear that you're unable to progress in "Devout Troll." Thanks for taking the time to share your report with us, and for letting us know that you've tried destroying a lot of the surrounding area already. I've passed this along to the development team as part of the ongoing investigation.

We don't yet have any updates to share regarding this world event. As soon as we have any new information to share regarding "Devout Troll," we will let you know within this thread or within the News & Announcements forum.

Thanks! 😊

6 months ago - Ubi-Borealis - Direct link

Hello there @JSE3! Welcome to the forums 🙂

Thanks for sharing your experience with "Devout Troll" with us, and for providing an update on how you were able to progress in the world event! I'm glad you've been able to successfully collect the key 😄

Hopefully your steps can help other players encountering trouble with this quest.

If you encounter any further trouble whilst playing Assassin's Creed: Valhalla, please don't hesitate to reach out.

Thanks! 😊

17 days ago - Ubi-Borealis - Direct link

Hello there!

The development team have reached out to us with an update, and have confirmed that they were unable to reproduce this issue in-game. We will now be marking this thread as "Resolved."

If you have trouble progressing in "Devout Troll," please ensure that you first have completed the following steps:

  • You've lit the roof on fire.
  • You've destroyed the food pots.
  • You've killed the cow.


If you have completed these steps and you're still unable to collect the key, please can you send us a video that shows the following:

  • You have the latest Title Update installed on your platform. You can check this in the bottom right-hand corner of the main menu.
  • That you have completed the above steps and are still unable to collect the key.


I'd recommend uploading the video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread. We can then take a closer look at this.

Thanks! 😊