Original Post — Direct link

hi, just doing the Twists & Turns quest, doing the part when the Saxons attack the camp to reclaim Estrid, as soon as the cutscene finishes (where Lork dies), Estrid just flops to the floor like a corpse. After i've killed all the saxons, she stays there, as if dead and un-interactable, so i can't progress.

Tried, re-loading previous saves, switching areas, re-booting the game (before and after that quest step & earlier steps)

Help please?

over 2 years ago - Ubi-Karl - Direct link

Hey @ldene, thanks for getting in touch, welcome to forums and sorry to hear about the difficulty you ran into with Estrid during Twists and Turns quest.

Taken into account that you've already tried some of the workarounds, may I double-check if you've also tried verifying your game files? If you haven't, give it a go and see if it helps.

Should issue persist, as this is a matter that has not been brought up before, would I be able to kindly request the following:

  1. Could you provide us with screenshot showing Estrid after the cutscene?
  2. Are you able to upload your save file (where issue is present) to cloud? To do so, just simply follow steps outlined here. This will allow us to access it and forward to our game team for reproduction purposes


Let us know and we will take it from there!

over 2 years ago - Ubi-Gizmo - Direct link

Hey there @rozzy2021, thanks for taking the time to get in touch about this issue. I am sorry to hear that you are also experiencing the issue. Could you please go through the steps kindly mentioned by my colleague? If you have any questions regarding the steps or if you run into any other issues, please do not hesitate to let me know.

about 2 years ago - Ubi-Gizmo - Direct link

Hey there @rozzy2021, thanks for getting back in touch. We will be able to access them from our end, thank you for letting me know your saves are available. Do you have any screenshots or videos demonstrating Estrid on the ground? It would greatly assist with our investigations. Additionally, can you please ensure that you are on the latest version of the game? At the main menu in the lower right-hand corner, it should display version 1.4.1.2.

about 2 years ago - Ubi-Gizmo - Direct link

Hey there @octavant, thank you for getting in touch and letting me know. Which Xbox platform are you playing on? Similar to my last reply, could you please also provide a short video demonstrating Estrid on the ground? You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, if you would prefer, you could transfer the video to a PC using a flash drive and then send it to us another way, such as through a file-sharing site.  It would greatly assist with our investigations. Can you please ensure that the video shows that you are on the latest version of the game? At the main menu in the lower right-hand corner, it should display version 1.4.1.2. If you have any questions or run into any other issues, please do not hesitate to let me know.

over 1 year ago - Ubi-Mushy - Direct link

@dr7mada Hi there, sorry to hear you're experiencing this issue! Can you provide any screenshots or video of the issue occurring? Please also confirm that your game is fully updated.