@tanja061187 Hey! Sorry to hear that you are experiencing issues purchasing content. In order to troubleshoot this, please try the steps here.
If the issue continues please let us know.
Thank you.
Hey @Tanja061187, thanks for your response there.
I've had a closer look and can se that we had similar instances being reported by other players too, however re-linking Ubisoft and your 3rd party accounts (you should see yours by accessing account management website) seemed to have helped, so if you are willing to try this, get through to us directly (as it will involve discussing account related details) and we will gladly take it from there:
Until then, goes without saying - apologies about the inconvenience this may cause and if you have any further queries or run into any other difficulties, you're more than welcome to get through to us at any time!
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