Original Post — Direct link

This is the second time I’ve noticed that the Thunderer’s Brazier is not showing as owned at Reda’s Store. The first time it happened I actually ‘wasted’ 35 Opal during a weekly Reda sale without checking my settlement inventory. This time I am recording the proof that I already own it despite that Reda is selling it as a daily item... PLEASE FIX THIS.

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over 1 year ago - Ubi-Keo - Direct link

Hi @TheNorfolkian apologies for the late response.

I am also sorry to hear that the Thunderer’s Brazier is not showing as owned in Reda's store.

I have forwarded your account details and video on to the development team to investigate.

over 1 year ago - Ubi-Keo - Direct link

@TheNorfolkian you're welcome 🙂

over 1 year ago - Ubi-DeskLamp - Direct link

@TheNorfolkian Thanks for the update!

So when the team looking into the issue tried reproducing it, they're reporting that while the game appeared to charge them, it did not actually do so, so it seems that any deductions to your Opal count is more of a visual error.

over 1 year ago - Ubi-DeskLamp - Direct link

@TheNorfolkian To clarify, you should still be charged when you purchase items for the first time. When purchasing a duplicate of something you already own, when you shouldn't be able to, is when the game will only appear to charge you.

Hopefully that makes sense, but it not then please let us know!

over 1 year ago - Ubi-DeskLamp - Direct link

@azullFR You're very welcome! 🙂

No word at the moment @TheNorfolkian. Hopefully they'll be able to set aside some time to fix this, though since Valhalla is getting close to the end of it's development period they're probably going to be prioritizing things like crashes and soft locks. Fingers crossed, though! 🤞

over 1 year ago - Ubi-Chiral - Direct link

Hey there @TheNorfolkian!

Sorry to see this is also occurring with the Nature's Altar! We greatly appreciate the video however! If you notice any other instances of this occurring, please don't hesitate to let us know.